Shopify Email , 1,343 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.
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First of all, hats off to you guys for seeing the need for shop owners having mass email capabilities. I like the templates and how they automatically sync to my shop's colors and that the product images are all there. I'd like to see this app be more robust though. I've been using and still have a ConvertKit subscription. I'm use to a few more bells and whistles, like the ability to add the tag that personalizes each email with the customer's name, the ability to segment my subscriber list easily and tailor my content to my customer's preferences, etc. The app is off to a great start. It just needs more enhancing.
Hey there,
Charlotte here from Shopify Support. Thank you for taking the time to share your feedback with us! Our team is consistently working to improve the app and add functionality to suit our merchants needs. I think the features you have mentioned are really great suggestions. I'm going to follow up with you over email to open up the lines of communication, and so I can provide your feedback to my team
Best,
Charlotte | Shopify Support
i just find it so convenient and for a novice like me, it helps a lot in keeping on track with email updates ect
product images no longer showing when I go to create a new newsletter email campaign. A very buggy app and basic in its design edit inputs in general. Have to open in Chrome as Firefox has a meltdown trying to run it usually. Just a frustrating feature that should be flawless.
Thank you for taking the time and writing this review. We’re sorry you ran into issues using the app on Firefox and completely understand that this experience would be frustrating. We’re happy to report that we isolated the issue and have now fixed it.
Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app. We’re happy to report that we isolated the bug and have now fixed it. - Clare, Shopify Email
Great app with templates. Makes marketing so easy and fun to do. I like the layouts and everything can be done so easily
We must be able to add/create/use our custom HTML email template or we must be able to use our Shopify Notification based email templates.
I hope, an update will come soon about this.
Any other things are awesome.
Great Service I just wish it would show up in regular emails instead of the Promotions tab. I can not wait for the other email templates to come out!
SO EASY! And straight to the point! I thought the process was going to be much harder. Shopify has templates ready for you to personalize and make your own.
I have used many other apps that get the job done but they can be confusing. I really enjoy the simplicity of this one.
First time using Shopify email. I found it easy to use and edit the template. I was able to schedule and send me email as needed.
I love shopify it's easy to use and is going to make me rich. I appreciate the info provided to help me maximize my potential in the store.