Shopify Email , 1,369 reviews

Overall rating
4.4
Counts per rating level
  • 65% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. It's praised for its range of email templates and valuable analytics, including delivery, open, and click-through rates. The mass emailing feature is seen as a strong alternative to other services. However, some merchants suggest improvements such as advanced features, more template options, and font selections. A few have reported issues with email delivery. Its simplicity is viewed as both a strength and a limitation.

April 24, 2024

i think this feature is great! so customizable and u can adjust it to your brand image nicely. really good structured email builder, i love how many options u have to add in images, links to products, specific sales or discounts etc.

LITERALLY PERFECT
Canada
3 months using the app
February 23, 2024

pretty good. the price is amazing. while i wish they had many more features, allowing us to auto schedule and resend unopened emails to customers would be amazing.

ShadedbyShanell
United States
About 1 year using the app
March 22, 2024

Works well for our business. Has a lot of flexibility to change the workflows and the templates. Great job.

Cox Ranch Supply
United States
Over 3 years using the app
March 25, 2024

We use this app for our business. So easy to send thousand of emails at once to all of our customers.

Teamknowfish Tackle
United States
Almost 4 years using the app
March 29, 2024

shopify email helps a lot to reach our subscribed customers.
a best source to remain in touch and introduce new products.
The best platform to reach our customer worldwide.
Thanks shopify.

Fizzibyizzi
India
Over 1 year using the app
April 21, 2024

The email app is good however it needs improving.

You should be able to send customers emails even if they have bounced before.

Need more flashy fonts and some gifs.

Rainbow Card
United Kingdom
Almost 3 years using the app
March 21, 2024

I love that Shopify email is free and integrated with the Shopify store. It makes it easy to add subscribers, products and discounts to your email. I would love to see more email template ideas and font selections.

Mariposa Essence
United States
Almost 4 years using the app
March 25, 2024

This app makes it so easy to customize high quality, eye catching emails. Love the AI generator for inspiration! Makes selling online so convenient.

moongladenaturals
United States
Over 2 years using the app
March 26, 2024

It works really well. But I could really use a link function so you could take a url link and use the same set up but over in on my Facebook page for a boost there. So that there is synergy and ease in using both media simultaneously for a stronger effect. And to get more mail subscribers in.

jægerogfisker.dk
Denmark
Over 1 year using the app
March 26, 2024

Great app that meets my basic needs. Wish it would show more suggested dates so I can schedule things more into the future, and the templates could be more versatile and such but... again, basic needs with a small customer base. Works for me!

iikoshop
United States
12 months using the app