Shopify Email , 1,485 reviews

Overall rating
4.5
Counts per rating level
  • 67% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, simplicity, and cost-effectiveness, making it ideal for small businesses. They value its customizable email templates, mass emailing feature, and robust analytics capabilities. Additional features such as product insert, review feature, and easy addition of subscribers, products, and discounts to emails are also favored. The app's transparency in showing bounced or spam-reported emails is commended. It's seen as a cost-effective and efficient solution for basic email functions.

February 25, 2024

It's easy to use, and the analytics and insights are incredibly valuable. I've used other bulk email services and this one is outstanding for its transparency in which emails have bounced or who reported you as spam. It just took me one pass to clean up my list and now I'm confident I'm actually reaching people who actually want to hear from me. Thumbs up from me!

Sandwich Glass Museum
United States
7 months using the app
April 29, 2024

Gets the job done right

Home Traders Sources
United States
Over 2 years using the app
May 9, 2024

It's decent enough to use, but I would like more ability to better customise fonts, colours, and the general theme of emails. In particular, changing colours of text and hyperlinks to be our house colours is time-consuming and doesn't work very well.

Working Class History | Shop
United States
About 2 years using the app
May 4, 2024

Really love it. User friendly and the templates are wonderful. They have thought of eveything.

Square Tree Lane
United States
10 months using the app
May 1, 2024

Gets the job done. It is not all intuitive, but the more you use it, the better the experience.

Golden Dog Farm LLC
United States
Over 2 years using the app
April 19, 2024

I wish there were more customization options available or additional types of sections. Overall, this is a simple and effective way to set up email campaigns and flows!

WhiskeyMade
United States
5 months using the app
April 14, 2024

easy to use wish it had more templates but over all great tool

K'Robsart LLC
United States
Almost 4 years using the app
February 27, 2024

This is easier and better to use than other services in my opinion. It is built to work without much hassle so you can put your time into designs and flows which are very nice and they have thousands of templates to use. Shopify Email is the best !

Room N' Roam
Canada
4 months using the app
May 10, 2024

For a free email marketing app this is very good.

ORGANMASTER SHOES
United States
Over 3 years using the app
May 8, 2024

Actually its quite good, though it can further improve, like personalised the email to meet the buyer purchasing behaviour, etc.

Jungle House
Malaysia
Over 3 years using the app