Shopify Email , 1,394 reviews

Overall rating
4.4
Counts per rating level
  • 66% of ratings are 5 stars
  • 18% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with their stores. They find the customizable email templates and mass emailing feature particularly useful. The app's analytics, product insert, and review features are also valued for optimizing email lists and catching errors. The ability to link email activity with sales provides valuable business insights.

April 29, 2024

I love the simplicity of the Shopify app. I can get a lot done. I make my online management a breeze

Beautiful Hair Products & Accessories Store
United States
Almost 4 years using the app
April 27, 2024

Perfect for small stores and makes email sending cheap and easy. Saved me a fortune compared to Klaviyio

Nato Strap Store
United Kingdom
Almost 4 years using the app
April 29, 2024

We really love Shopify platform and their email are useful... BUT i will be honest their email system is not the greatest and their competitors when it comes to email marketing are out doing them!

Shopify doesn't have much room for creative emails. As its a shopify platform with a shopify email iv'e always wondered why they do not have video options or GIF or moving features inside their emails but other platforms do? This is sad as the best thing is as a company is to limit the amount of platforms we use to not build clutter but it looks like it might be an options

PBeauty Hair
United Kingdom
Over 3 years using the app
Shopify replied May 1, 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support

April 24, 2024

Happy with the functionality, lacking on my plan is the ability to add video to the mails.

ILoveBoobies ZA NPC
South Africa
Almost 4 years using the app
May 1, 2024

J'adore cela me permet d'automatiser mes emails et augmente les clients récurrents

Ma Cire Colorante
France
Over 3 years using the app
April 14, 2024

easy to use wish it had more templates but over all great tool

K'Robsart LLC
United States
Almost 4 years using the app
April 23, 2024

Muy simple de usar. La ventaja que esté nativamente integrado a la tienda le da confiabilidad. Siento que aún le faltan mas herramientas para que pueda suplir a otras apps de email marketing, pero en lo básico cumple su propósito.

Jugar y Crear 🌟 Juguetes y Sonrisas
Chile
Over 3 years using the app
April 29, 2024

Basic email met voldoende mogelijkheden om dit te personaliseren en te volgen

PROEF DE DAG®
Netherlands
About 3 years using the app
April 15, 2024

I love this user-friendly app. It's a lot easier to navigate than some of the paid apps I have tried and has enough features for what I need.

As a small business we don't have a lot of spare $$ to spend and to find a free app that functions so well is an absolute bonus.

Saucy Ladies
Australia
Over 3 years using the app
April 12, 2024

Its good. I definitely wish it had a few more edit options, but overall it’s been really easy to use and free with the Shopify app.

The Mason Bar Company
United States
Over 3 years using the app