Shopify Email

Name: Shopify Email
Brand: Shopify
Rating: 3.8 (1019 reviews)

Free to install. Additional charges may apply.

Rating (3.8)

Reviews

1,019

Developer

Shopify

Set up easy automations for your email marketing

Edit and build workflows to suit your email marketing needs

Create beautiful emails using pre-built templates

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Use directly in Shopify admin

About this app

Launched

April 14, 2020

Languages

English, Chinese (Simplified), French, Dutch, German, Italian, Japanese, Portuguese (Brazil), Spanish, Chinese (Traditional), Czech, Danish, Finnish, Korean, Norwegian, Polish, Portuguese (Portugal), Swedish, Thai, Turkish, and Vietnamese

Connect with customers and build lasting relationships with email built for commerce, by Shopify.

Create branded emails in minutes with our drag-and-drop editor, and use sales-focused templates that showcase products, prices, checkout links, and more, directly from your store. Use pre-built automation templates to send emails at the right times, and segment your customer list to reach just the right customers. Create, send, and track campaigns all within Shopify—the platform you trust to help you run your business.

Send branded emails to segments of customers directly from Shopify.
Use email templates for products, sales, restock, holidays, events, and more.
Personalize your subject line, preview, and body text with customers' names.
Encourage customers to buy products directly from your emails.
Track results like click-through rates, products added to cart, and purchases.

Pricing

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

Free to install

Your first 10,000 emails each month are free. After, pricing starts at $1/1000 emails per month.

All charges are billed in USD.

1,019 reviews

Overall rating

3.8

Counts per rating level

63% of ratings are 5 stars
638
17% of ratings are 4 stars
178
7% of ratings are 3 stars
70
4% of ratings are 2 stars
45
9% of ratings are 1 stars
88

December 5, 2023

No "Opt-In" radio button...?

Why isn't there a signup form with an opt-in radio button? This is a legal requirement in the EU.

It prevents us from growing our mailing list through promotions and competitions.

Funkytown Kayak & Surf Shop

Ireland

Over 3 years using the app

Shopify replied December 6, 2023

Thanks for taking the time and sharing this feedback. While we're unable to offer any legal advice for the EU or in general, we'd be happy to share your feedback with our development team in regards to having an opt-in radio button. However, for the time being, feel free to check out some of our recommended alternatives: Klaviyo (https://shopify.link/Ao6K), Omnisend (https://shopify.link/Bo5A), Mailchimp (https://shopify.link/Ko3r), or Seguno (https://shopify.link/ypJk).

That being said, it may also be possible to explore some theme customizations and implement radio buttons. Though this isn't something that's supported by our Theme Support, you can consider hiring a developer to assist you if you're not comfortable working with coding languages. Should you need help finding a developer, then we'd recommend taking a look at our directory of certified developers on Shopify Partners (https://shopify.link/rp20). Cheers. -Elias, Shopify Support

November 24, 2023

L'une de mes applications préférées. Très pratique, j'apprécie également l'introduction de nouveaux modèles de mails.

MissBak

Luxembourg

Over 3 years using the app

November 20, 2023

Love it! Would be nice to have an email list validator to clean up our list. Or a theme template to ask if people still want to be on the list. Basically a way to clean the email list for better deliverability. Thank you!

GARÇON

Canada

Over 3 years using the app

November 5, 2023

App continues to spin -- doesn't open.

KBanx Designs

United States

Almost 3 years using the app

Shopify replied November 7, 2023

Thank you for taking the time and writing this review. We certainly appreciate how it can feel to discover issues using the app and want to do what we can to isolate the problem you're experiencing. We took a look at your account and couldn't recreate the issue you're finding, but I've followed up with you via email to see if we can troubleshoot with you directly and help you get back up and running. - Clare, Shopify Email

Edited November 26, 2023

I used another tool (brevo) to create an automation for abandonned cart. I left the automation for abandonned cart running in email. I ran a test : put a product to basket, filled in my details and abandonned the cart.
While I did receive an email from Brevo, I did NOT receive an email from the app "email". Nothing in my junk either.
So, this prooves indeed that there is an issue with the delivery of the email with this app.

Raconte Moi un Chocolat

France

Over 1 year using the app

Shopify replied November 21, 2023

Hi, thanks for your review. Where deliverability for Shopify Email is concerned, the system will send out emails in batches if your customer list has a large number of email subscribers. This process helps avoid spam filters while improving overall delivery rates, which will ultimately help preserve your reputation with email providers as a sender too.

If you'd like our team to investigate your account and its abandoned checkout emails in more detail however, please contact us here: https://shopify.link/qLKl. Thanks! -Kimi, Shopify Support

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