Reviews (463)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting revenue, average order value, and customer lifetime value through its user-friendly interface and intuitive drag-and-drop features. It offers extensive customization options and integrates seamlessly with Shopify, enhancing the shopping experience with features like push notifications. The support team is noted for their responsiveness and proactive assistance, and the app's performance remains smooth even during high-traffic events like Black Friday. Merchants also appreciate the ease of implementation, with some launching their app in under two weeks, and effective integration with tools like Klaviyo, Yotpo, and Fast Simon.

September 19, 2024

Great addition to your Shopify store. Works seamlessly and with custom blocks and more- you can code it to perform like your store. Tech support is amazing, super quick to reply and sort any issues or help with how to do things better. Monthly catch up with your own success manager which is brilliant- Chad is super helpful, replies quickly and actually understands our business. We are getting 47% of our sales through our app. Highly recommend to use for your brand! All in all, excellent platform and just gets better- they are continually investing

The Fat Butcher
United Kingdom
Over 2 years using the app
Tapcart replied September 25, 2024

Congratulations on driving 47% of your sales through the app! We appreciate the awesome review and are excited to hear that Tapcart has been a seamless addition to your Shopify store. Glad that Chad’s support has been so valuable as well. Cheers to continuing your growth journey!

September 19, 2024

Was not familiar with apps at all before using tapcart, but now am pretty confident in navigating and building our store via the tapcart app platform. they make it super simple and user friendly. Cole has been a big support in ensuring happiness project is using the features to the fullest. we have seen significant changes in our online store since utilizing all of tapcart's features.

Happiness Project
United States
Almost 3 years using the app
Tapcart replied September 25, 2024

Thank you for the great review! We're thrilled to hear that Tapcart has made navigating and building your store easy and user-friendly. We're also glad Cole’s support has helped you maximize the platform's features. Excited to see your continued success!

August 28, 2024

We love the simplicity that TapCart offers, and the ability to fully customize our app without the need for an app developer. Our rep, Alex, always goes above and beyond to provide us with new, exciting recommendations, is always ready to hop in when needed, and connects us to other teams within TapCart whenever we need it. The support has been outstanding and has given us a solid foundation to build out our app and make it more enjoyable for our customers.

Arctic Fox - Dye For A Cause
United States
Over 3 years using the app
Tapcart replied August 30, 2024

Thank you for the kind words! We’re thrilled to hear Tapcart’s ease of use has allowed you to customize your app without needing a developer. We're also glad Alex's support has been so valuable. We look forward to continuing our partnership!

August 27, 2024

We've been using Tapcart for about a year and a half. It's incredibly easy to use and update, and their staff is very responsive regarding potential bugs or updates. To make the most of your app, there's a little bit of a learning curve, but once you get it, it becomes 2nd nature to change things.

The app is quick and sleek, and makes it easy to showcase our brand in a way that a mobile browser can't handle as easily.

Staycoolnyc
United States
Over 1 year using the app
Tapcart replied August 30, 2024

Thank you for the great feedback! We’re thrilled to hear Tapcart has been easy to use and showcases your brand beautifully on mobile. Our team is always here to help, and we’re excited to support your ongoing journey.

August 22, 2024

We’ve been using TapCart to run our Shopify store’s app for over a year now, and we couldn’t be happier! The platform offers fantastic customization, performance, and features, but what really stands out is the support.

Our TapCart representative, Lauren, goes above and beyond to ensure we always get the care we need. Whether it’s a quick question or a complex issue, she’s always there with helpful advice and solutions. It’s refreshing to work with a company that proactively offers support and optimization tips, rather than making you jump through hoops to get assistance.

TapCart has truly helped us take our mobile app to the next level, and we highly recommend it to any Shopify store owner looking to enhance their mobile presence.

Seeking Health
United States
Over 1 year using the app
Tapcart replied August 27, 2024

Thank you for the amazing review! We’re thrilled to hear that Tapcart has taken your mobile experience to the next level, and we’re so glad Lauren has been such a great support.

We look forward to continuing to support you as your business grows!

August 23, 2024

We have been using Tapcart for over a year and a half, and we couldn't be more pleased with the results. The app provides an excellent shopping experience for our customers, with an intuitive and user-friendly interface that is particularly appreciated by our older clientele. Additionally, Tapcart has proven to be a highly effective sales channel, significantly contributing to increased sales for our business.

I would also like to express my gratitude to the Tapcart support team for their exceptional handling of all our support tickets. Their responsiveness and efficiency have been outstanding. Special thanks to Halle Lawnhurst for offering valuable insights to our marketing team and for educating us on new features. Her expertise has been incredibly beneficial.

We highly recommend this app!

Jack's Surfboards
United States
Over 2 years using the app
Tapcart replied August 27, 2024

Thank you for your glowing review! We’re happy to hear that Tapcart has enhanced your customers’ shopping experience and contributed to your sales growth. We love to hear that Halle and our support team have made such a positive impact on your experience.

We're always here to support you!

September 30, 2024

Working with Tapcart has been a fantastic experience. This is our first app, and they've been incredibly helpful from the very beginning, guiding us every step of the way. Our customer success manager, Halle, has been a pleasure to work with, always bringing best practices to our partnership. We look forward to continuing our success together!

Aromatics International
United States
Over 2 years using the app
August 7, 2024

Going with Tapcart as our mobile app solution has been one of the best decisions we've ever made. It allowed us to monetize a whole new channel for us and gave our customers a much more personalized shopping experience with our brand. The feedback we have received from our customers has been outstanding. They're spending more on the app and we've seen a really high engagement rate. Best of all, we were even able to launch Tapcart in less than 2 weeks! It was that fast and easy.

The staff at Tapcart has been incredible, in particular our account rep Lauren, who is so knowledgeable, proactive and helpful to us - we can't thank them enough. We truly appreciate the partnership we have.

I would highly recommend Tapcart to any ecommerce business thinking about adding a native mobile solution. You'll see amazing results just like us.

Fame on Central
United States
About 1 year using the app
Tapcart replied August 13, 2024

Thank you so much for sharing your experience! We’re thrilled to hear that Tapcart has made such a positive impact on your business. It’s great to hear the launch was quick and easy, and that Lauren has been so helpful as well. We truly value your partnership and appreciate the recommendation!

August 27, 2024

If you are considering adding on an mobile app for your store. The only choice is tapcart. Any other app will not come close. It’s as simple as making the initial choice to use Shopify. The team and support are fantastic, if you’re extremely lucky you will receive Tyler Iannantuono as your account manager. Tyler has gone above and beyond to keep our team up to date on best practices and make sure we have been positioned to maximize the impact of tapcart across all of our channels. He is highly driven to help his clients succeed also aided in adjusting his advice to fit our brand, as opposed to a one size fits all approach that most account reps take.

RTA
United States
About 1 year using the app
Tapcart replied August 30, 2024

Appreciate the awesome review! We're thrilled to hear that Tapcart has exceeded your expectations and that Tyler's personalized support has made such a positive impact. He's an incredible addition to our team and any brand he works with. We’re excited to continue supporting your success and growth!

August 13, 2024

Working with Tapcart has been a seamless and positive experience.

A special mention goes to Cole, who has been instrumental in our success with Tapcart. His deep knowledge of the platform and his patience in helping me understand its features have made a world of difference.

I highly recommend Tapcart to anyone looking to take their mobile presence to the next level.

Buddha Power Store
United States
About 4 years using the app
Tapcart replied August 22, 2024

Thank you for the glowing review and recommendation! We’re so happy to hear about your seamless experience with Tapcart, and we’re especially proud to hear Cole has made such an impact.