Reviews (263)

Overall rating
2.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 62% of ratings are 1 stars
November 14, 2024

Ever since the update from the Legacy version, this app has been terrible. So many bugs.

Bozz Prints
United States
6 months using the app
October 7, 2024

Please fix this issue as soon as possible
When i go to second page ,first page orders get deselected

Express Changos
India
24 days using the app
July 30, 2024

I have been a Shopify customer for almost 8 years and the most recent changes to this Order Printer app has completely screwed up our personalization workflow. Moving the personalized elements into notes has made this a complete, unreadable mess. If I could rate this 0 stars or negative stars I would. You made this change without letting us know or consulting us as customers -- one of the poorest moves you have made to date!

YourBagTag
United States
3 months using the app
Shopify replied August 1, 2024

Hi there, thank you for your review. I am sorry to hear that changes to the app have negatively impacted your workflow and I'll be sure to pass your comments onto our app development team. Thank you for taking the time to share your feedback with us. -Victor, Shopify Support

August 26, 2024

Best tool for someone , who needs end to end customisation for invoice and packaging slip without any extra cost. if you're smart enough to use ai and make things work for you.

INKHUB
India
29 days using the app
September 15, 2024

Worked for my needs. I needed an invoice and gift receipt that looked good and gave more information. This allowed me to do that easily.

The Scale Grail
United States
23 days using the app
August 10, 2024

Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!

Easy one click to print, you can customise the code with chatgpt no issues!

Campervan Builders
Australia
2 months using the app
September 4, 2024

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -

{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}

please resolve this issue. It is not working in this new version. In older version it was working and showing mobile number.

Another sample of template code which I tried is below, test it on any store because in preview it shows the dummy phone number but with actual order, it does not show the phone number.

{% if order.shipping_address %}

TO:
{{ order.shipping_address.name }}
{{ order.shipping_address | format_address }}
Mob: {{ order.shipping_address.phone }}

{% endif %}

Bhavika Fashion
India
About 20 hours using the app
October 18, 2024

I was able to modify the design thanks to the help lol

End result is good enough

Port Kennedy Auto Parts & Batteries
Australia
3 days using the app
Edited July 24, 2024

Was using this app happily until the new requirement appeared to allow the app to harvest data and also most worryingly specifically this:

Edit products
Products or collections

MY REPLY: It's very worrying that you have to give the app permission to edit products and collections. Order printer legacy didn't requite this. Neither does any of the other apps I've installed.

Spider Magnetics Ltd
United Kingdom
2 months using the app
Shopify replied July 23, 2024

Hi Spider Magnetics! Thank you for your feedback, and I understand your concern. The app requires access to this information so that it can create and print the documents you need. Without this access it won't be able to access the order data or fill in the different variables you want to have on your templates. Don't hesitate to chat with our authenticated support team if you have additional questions about the app's permissions: https://bit.ly/2AWw5VA. - Shay, Shopify Support

September 12, 2024

This is a great app for sending invoices to customers. I haven't had any issues so far.

STEM & Play
New Zealand
2 months using the app