Reviews (283)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
August 10, 2024

Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!

Easy one click to print, you can customise the code with chatgpt no issues!

Campervan Builders
Australia
7 months using the app
July 30, 2024

I have been a Shopify customer for almost 8 years and the most recent changes to this Order Printer app has completely screwed up our personalization workflow. Moving the personalized elements into notes has made this a complete, unreadable mess. If I could rate this 0 stars or negative stars I would. You made this change without letting us know or consulting us as customers -- one of the poorest ...

YourBagTag
United States
3 months using the app
Shopify replied August 1, 2024

Hi there, thank you for your review. I am sorry to hear that changes to the app have negatively impacted your workflow and I'll be sure to pass your comments onto our app ...

Edited July 12, 2024

If I could give minus stars I would. Really poor effort from the developers and has come about to the detriment of the basic "Print Order Page" option. Shopify should be ashamed!
**EDIT** In response to the Shopify reply I would suggest that the very fact I have taken time out to leave my original review would indicate that as usual support is unable to offer any help whatsoever. I'm fed up of ...

Hic!
United Kingdom
About 2 months using the app
Shopify replied July 10, 2024

Thank you for taking the time to leave a review and feedback. I understand you are not having a great experience with the app and I want to help with that. Is there specific ...

September 23, 2024

They say over and over I can print pricing labels from purchase orders if I have this. Nope. Doesn't even come up as an option. And no one seems to be able to help. Just sends me the same screen on how to do it. Even though I say those drop down menu choices aren't there for me! Ughhh. hundreds and hundreds of labels each week from purchase orders and can't print from purchase orders! What a ...

Lori’s Kitchen Store
United States
About 1 hour using the app
September 12, 2024

This is a great app for sending invoices to customers. I haven't had any issues so far.

STEM & Play
New Zealand
2 months using the app
January 22, 2025

Simple and good. Doing the required work!

Kosse's things
France
2 minutes using the app
Edited August 19, 2024

After the many bad reviews, with bad comments that the templates cannot be imported or are difficult to import, they have worked on it and sent an info mail that it now works with a click. It worked now perfectly. In less than 5 minutes the new app and templates were installed. Working perfectly for over a month. Then it was removed from "more actions" to "print" and now it cannot be edited ...

LanaLu Boys and Girls
Switzerland
2 months using the app
September 4, 2024

This new version done not show the mobile number I used all sort of variables available but it is showing blank for mobile number but address is appearing. I am trying with below code, none is showing phone number for the order -

{% if order.shipping_address.phone %}{{ order.shipping_address.phone }}{% endif %}
{% if order.billing_address.phone %}{{ order.billing_address.phone }}{% endif %}

...

Bhavika Fashion
India
About 20 hours using the app
July 14, 2024

They changed the system and took away our already perfect packing slip and even copying the code over from the old one to this new one, it did not work and now we're missing elements in it.

Extremely poor system. They claim it's easy to use but it most definitely is not. The customer support line was also no help as they have no pre-designed templates to even assist the transition.

SNAXX
Australia
About 2 months using the app
Shopify replied July 17, 2024

Hi there, thanks for the review. We appreciate you bringing this to our attention. I am going to send this feedback to our developers so they can know what our merchants need ...

Edited October 10, 2024

Great product, seamless integration and customization.

SpeedyFPV
United States
4 months using the app