Reviews (258)

Overall rating
2.3
Counts per rating level
  • 21% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 62% of ratings are 1 stars
June 13, 2024

Can now import templates from old version. Took 2 mins to set up as I had it before. All works fine.

The Secret Bookstore
Ireland
4 minutes using the app
May 24, 2024

By default is not showing the Customer info. Broken template by default.

Radiant Belle Med Spa
Canada
31 minutes using the app
Shopify replied June 2, 2024

Hey, there! Thanks for your review. If your templates aren't formatted as expected, feel free to contact us through the Help Center (https://shopify.link/vRnL). We would be happy to assist you further! - Greta, Shopify Support

May 20, 2024

Your new update ruined our saved template!

Monaco Jewelers
United States
About 2 hours using the app
Shopify replied May 29, 2024

Hi. Thank you for sharing your feedback. In order to assist with your template migration, please review our documentation here: https://shopify.link/18NL. You can also get in touch with our team through live chat here: https://shopify.link/YWD7. -Mac, Shopify Support

June 3, 2024

I'm only using this app to print an invoice for B2B customers when needed. Given this use, I do believe this app is an improvement compared to the legacy app. The standard template looks much better, and with some HTML knowledge you can improve the template.

Teasenz.eu
Netherlands
4 minutes using the app
May 15, 2024

At least they are giving us time to migrate, but this new app does not support any of the customizations we have implemented in the legacy app. I cannot currently figure out how to add line item images to my invoices. Documentation is very sparse and there are not many templates that are provided in the app that you can customize.

Betty's Promos Plus, LLC
United States
35 minutes using the app
Shopify replied May 28, 2024

Hello! It sounds like your previous templates might include some legacy variables that will need to be updated for the new version of the app: https://shopify.link/18NL. If the changes you're making are within the scope of the Shopify Design Policy, our Theme Support team may be able to help. If not, you can post a question in the Community forums for advice from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support

May 17, 2024

The original order printer came with a variety of "look and feel" templates and looked great. I am not sure who at Shopify came up with this bad joke which we are now being forced to use.

Bonsai Tree (Pty) Ltd.
South Africa
7 minutes using the app
Shopify replied May 29, 2024

Thank you for taking the time to leave a review. I appreciate that you found the legacy app's templates helpful, and I'm happy to share that feedback with our developers. In the meantime, please refer to our guide on customizing templates with the new app: https://shopify.link/p131. -Sophia, Shopify Support

May 20, 2024

Unfortunately, it is really hard to migrate your current templates if you have some custom CSS styles.

Turku Kārums
Latvia
35 minutes using the app
Shopify replied May 30, 2024

Hello, thanks for your feedback. I understand that dealing with the migration of templates containing custom CSS styles can be difficult, we have some fantastic guides to help you out here: https://bit.ly/4c1oIZ8. We value your feedback on how this change has affected you, and I will certainly relay this information. - Moira, Shopify Support

May 16, 2024

Downloaded after long time use of the legacy Order Printer which works very well, at no extra cost! Thank you Shopify.

If feedback is welcome I would love to see:

- Block style editing of the order form, similar to an e-mail creator. The current CSS style editing is limited for most who don't have the knowledge to work in this format.

- In the order overview tab, please add the option for view more columns, the most helpful for our business would be "Delivery Method" as we need to distinguish between Standard, Express & other delivery methods. This will determine the priority in which orders are printed and dispatched.

- The inclusion of tags at the order overview stage. This also gives more information at a glance when printing orders.

Other than these points the Order Printer app is a great option if you do not want to download 3rd Party apps, and as mentioned, at no extra cost it's a very good option :)

Ollie & Nic
United Kingdom
13 minutes using the app
September 12, 2024

very good

IFIHomes
India
1 minute using the app
May 21, 2024

no se puede programar en html no me deja hacer nada. esto es solo para obligar a pagar un programa de facturas pre hechas

Modalatina
Italy
6 days using the app