Reviews (286)

Overall rating
2.4
Counts per rating level
  • 23% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 59% of ratings are 1 stars
May 16, 2024

Packing list should not have price information on it.
Copy and past old templates does not carry everything over.

Frick Winery
United States
About 1 hour using the app
Shopify replied May 29, 2024

Hey there! Thanks for your review. I'm pleased to let you know we've removed the prices from the packing slip. If you still see them on your end, I suggest creating a support ...

May 27, 2024

None of the shipping details print out on this new APP - don't know if it is regular, expedited, post, courier etc
This needs to be FIXED

Thundermist Lure Company
Canada
39 minutes using the app
Shopify replied May 31, 2024

We appreciate your feedback regarding the new Order Printer app.

We are committed to improving the new app to meet the needs and expectations of our users. Your input helps ...

May 24, 2024

Countering many of the poor reviews here, this app has been a LONG time coming and sorely needed. Previously Shopify had no support for Invoices. If a customer asked for an invoice, there was no way to pull it up, other than installing third party app workaround. That was a huge gap in any b2b workflow and this finally fixes it.

Users have always had to know a little bit of HTML, CSS and Liquid ...

Graydon Skincare
Canada
36 minutes using the app
May 20, 2024

Unfortunately, it is really hard to migrate your current templates if you have some custom CSS styles.

Turku Kārums
Latvia
35 minutes using the app
Shopify replied May 30, 2024

Hello, thanks for your feedback. I understand that dealing with the migration of templates containing custom CSS styles can be difficult, we have some fantastic guides to ...

May 15, 2024

At least they are giving us time to migrate, but this new app does not support any of the customizations we have implemented in the legacy app. I cannot currently figure out how to add line item images to my invoices. Documentation is very sparse and there are not many templates that are provided in the app that you can customize.

Betty's Promos Plus, LLC
United States
35 minutes using the app
Shopify replied May 28, 2024

Hello! It sounds like your previous templates might include some legacy variables that will need to be updated for the new version of the app: https://shopify.link/18NL. If ...

May 25, 2024

The app says it is customizable, but it is not. you can not add logos, remove pricing, add instructions for use or anything. The legacy app was WAY better than this! DO NOT INSTALL.

MICHE
United States
32 minutes using the app
Shopify replied June 2, 2024

Hi, there. Thanks for your review of the new Shopify Order Printer app. You are still able to add logos to your templates, but now you need to edit the HTML for your ...

May 24, 2024

By default is not showing the Customer info. Broken template by default.

Radiant Belle Med Spa
Canada
31 minutes using the app
Shopify replied June 2, 2024

Hey, there! Thanks for your review. If your templates aren't formatted as expected, feel free to contact us through the Help Center (https://shopify.link/vRnL). We would be ...

May 18, 2024

Definitely a huge step backwards. Now we can't select and copy multiple documents/orders at a time in the preview page.

We used to rely on this every day, copying and pasting into a blank text editor to generate a packing list of multiple orders in a single page.

Cosplay Supplies Inc
Canada
26 minutes using the app
Shopify replied May 30, 2024

Hi, there! Thank you for your review on the new Order Printer app. We have switched over to a different tech stack that provides a better foundation to grow and roll out ...

May 17, 2024

I was able to set up my previous templates here because I have some coding experience, but I think it would be difficult for those without any coding experience to do so. The help documentation only shows how to code some lines, and you cannot directly copy and paste over the old code (it won't format properly).

Even after I set up the templates the way I'd like and the previews showed the ...

StickyRiceCompany
United States
24 minutes using the app
Shopify replied May 29, 2024

Thank you for your review! I appreciate your feedback about ease of use for those who might not have coding knowledge. Regarding the missing information from your templates, ...

May 17, 2024

This app is horrible, the original worked much better.
Once again take something that works and trash it.
I am really starting to think the developers have never sold anything in there lives.

PyroBuild.com
United States
21 minutes using the app
Shopify replied May 30, 2024

Hey, there! Thanks for your review. We definitely hear you and we appreciate you taking the time to share your feedback. We'd love to learn more about the specific ...