Reviews (527)

Overall rating
3.4
Counts per rating level
  • 47% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
April 20, 2021

Shopify is incorrectly charging 3x the correct sales tax rate and refuses to fix it after three weeks. Shopify is fraudulently collecting extra fees.

Olympic Outdoor Center
United States
About 6 years using the app
June 27, 2023

Can't edit custom products once you add it to the order, you have to delete the custom product and add it again.
Needs a Windows or Web version. We need to use a desktop computer in our shop for different reasons and we have to run this app through Bluestacks (and it runs horrible) because there's no Windows native version. I cannot connect a card reader to it and neither a barcode scanner because Bluestacks doesn't support Bluetooth. What's so hard to make a Windows native app on the store? Many others would jump ship to Shopify POS if they wouldn't have to use space (maybe on a little desk) with an iPad next to their computer. It's so much more comfortable to use it with a keyboard and mouse when you have to type customer's name and custom products.

androidez
Spain
About 6 years using the app
Shopify replied July 21, 2023

Hello androidez, thank you for submitting your feedback on this. I understand you are looking to make edits to custom products and use your POS app on a desktop computer running Windows OS.

At the moment, this is definitely a limitation for our Point of Sale app. We would definitely recommend using one of our supported devices on iOS or Android. Our POS app is supported on iOS 13 or higher. Alternatively, you may use a device running Andorid OS 7.0 or higher.

In the meantime, I have gone ahead and submitted feedback to our team about this and I would recommend checking out the Shopify Changelog for any future updates.

November 4, 2020

Shopify PRO has been the worst update I have seen for any product. Important features like Add/Remove funds in the cash reguster has stopped working. Paying extra money to get something worse. Pathetic

Umm Al Salsal Trading Flowers & Indoor Plants
United Arab Emirates
Almost 6 years using the app
December 16, 2021

This app is very user friendly. I really like the custom sale feature where one can add an item to a transaction. We have another POS from a different vendor that does not have this feature soI prefer using Shopify for that reason.

GoldStandardClothing
United States
Over 1 year using the app
December 31, 2023

great app

Korea Cosmetics BN
Brunei
Over 1 year using the app
November 24, 2020

Really disappointed that Shopify has decided to charge for basic functions like exchanges. We have been customers for 5 years and now have an addition cost of use of £1000 a year. We are now ready to look for alternative less expensive platforms.

Sancho's
United Kingdom
Almost 6 years using the app
January 15, 2019

It would be better if there is a document explaining how to operate it. I can try it. It feels nice and small.

FCLBY
China
Over 1 year using the app
September 15, 2023

I love shopify

COMFORTWIZ
United States
Over 1 year using the app
March 15, 2021

The POS app is horrible...and it is extremely overpriced as well. It is obviously not anyone used to, or that have researched what it is like to be on the floor in a retail store. Very limited customization, too much noise in the interface, and lacking must-have functionalities. Not recommended at all.

Motorious Copenhagen
Denmark
Over 5 years using the app
September 28, 2023

Incroyablement efficace

Boutique JAGA
Canada
Over 1 year using the app