Point of Sale , 500 reviews

Overall rating
4.1
Counts per rating level
  • 50% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

September 10, 2023

We have been using Shopify for 5 years now, We are happy overall, one thing I would like to see them add is a contact number for support. Last week in our area there was a major outage for another POS system, several stores had to close, we had a great day and out sales were up 20% for the day!

Jimberly's Boutique
United States
About 6 years using the app
December 26, 2023

Easy to use.

ejbrowncigars
United States
11 months using the app
September 27, 2023

Prior to Shopify FOH our online retail and in store retail were 2 different channels. This meant no data was being shared across and also no integrated payments. Since using Shopify FOH we have grown our customer database and our direct sales from our newsletter database has doubled over the first year.

Pepo Farms
Australia
Over 2 years using the app
December 31, 2023

great app

Korea Cosmetics BN
Brunei
Over 1 year using the app
November 2, 2023

Love it’s ease of use and integrations with
My shopify web site and payments

Wheat & Wildflower Handmade
Canada
Over 2 years using the app
October 7, 2023

Love it! Could definitely use an automatic discount rather than a button or coupon

The Sudsy Soapery
United States
Over 6 years using the app
Shopify replied October 13, 2023

Hi, there. Thank you for taking the time to leave us a review for the Point of Sale App! We have some information in our help docs here (https://shopify.link/A1B4) that can help you use automatic discounts with POS. Let us know if the resource we've provided you here doesn't hit the mark! -Imogen, Shopify Support

September 8, 2023

While my experience with Shopify POS has generally been positive, there are a couple of challenges. The barcode reading feature doesn't always work smoothly, and I've noticed that tap pay often disables itself. Additionally, toggling back and forth between functions seems to generate false abandoned carts, which can be a bit frustrating. It's worth noting that these issues seem to be affecting my business, so I'd appreciate any insights or solutions to improve these aspects of the system.

StylesbyRichLife
United States
Almost 3 years using the app
Shopify replied September 14, 2023

Thanks for bringing this to our attention and taking the time to write a review. I am going to provide this as a suggestion to our developers to have this looked into further. With that being said, I encourage you to speak with our live support about these issues that you are experiencing: https://shopify.link/mLA. This will allow our support to take a further look into the setup of the online store to advise further. We appreciate you providing your feedback about the application. -Ollie, Shopify Support

November 24, 2023

Convenient and easy

Waiwaolani
United States
About 2 years using the app
September 10, 2023

We've been using the POS system for the last 18 months. This was our second smart POS system but the first that integrated inventory between website and retail store. The integration has been a blessing and we have found a tremendous amount of value in having one system. While there are enhancements and quality of life improvements that we would like to have, the Point of Sale is in a place where we can use it for 100-200 transactions per day without any significant issues.

We currently have three registers (all iPads) with Bluetooth card readers, 2D scanners, and Epson receipt printers.

Stage Stop Candy
United States
Over 1 year using the app
October 13, 2023

Shopify POS makes my life as a vendor simple. Very intuitive and easy to use. Great Application.

Blazing Beard Products
United States
About 2 years using the app