Point of Sale

Why can't we choose the currency on the POS? I am in Canada but I chose to have my store currency in USD. When I am selling at an event, it does not give me the option to choose Canadian funds. Very frustrating.

awful service. Downloaded as per advise from Shopify who hosts our website. 2 weeks later they have removed loads of simple features like daily takings report & asking £89 a month. So the classic is basically useless. Will be looking for a new website provider & pos system that isn't a rip off

I wonder if shopify is interested in manipulate Multiple Inventory and also Store Transfers! This would be really helpful! The User experience is great! you need to work more on the inventory stuff!

I decided to use Shopify for POS and it has been a great way to link my website and in-person sales. Shopify integrates with all of my accounting and marketing tools! Great job!

We switched to Shopify POS so that we could have more cohesive inventory and data management between our online store and brick and mortar. It's okay, but lacking in some significant areas. Pros: -Fairly intuitive to use/teach staff
-Easy search
-Stocky is overall a good inventory management system, despite a few small complaints Cons:
-No function to honour Status Cards/Tax Exemptions in Canada (which I believe may be illegal in Ontario)
-Unable to edit any product details/add bar codes/adjust stock/change price etc. inside the POS app, which makes a lot more work for managers and creates many issues/errors
-I was told I would have dedicated "set-up support" but it seems that that person's job was just to email me links and direct me to the general help line
-Support staff are unevenly trained - a few times I've called with a specific question and received multiple different answers from different people
-No "Void" function and returns/exchanges are unnecessarily complicated Overall, it doesn't feel like there were many people consulted who actually work in retail. It would be a lot more convenient to stay with Shopify, so I hope it improves.

So I have one huge complaint about Shopify POS, to me it is almost a deal breaker. When you have multiple employees that have their own login you are able to give them limited permissions which is exactly what should happen but one of the things they are still able to see is your register shifts. Register shifts log your day to day sales and daily profits, why on earth do I want my Employees to see exactly how much my store is making? This should be private information that only I should get to see! Please fix this issue

The most basic functionality required for a serviceable POS system has been removed in the latest version, and is not even available on the Pro plan. Particularly baffling was the decision to remove the ability to create a new product from the POS app. This now has to be done by switching between different apps. When an item doesn't scan and you have a queue of customers waiting, you need to be able to process an ad hoc sale quickly. Shopify's solution is to perform a Custom Sale. Unfortunately, there's no way to allocate a cost to the Custom Sale, either at the time or after the fact, so the system assumes a 100% profit margin. Not good for reporting. If you have a physical shop, steer clear.

It is better than anything we have used before. Quickly print, easy to use and in PRO plan we have almost everything we need from a POS. We only miss a credit refund option (gift card for a refund can´t be created directly from POS)

We would switch our 4 locations to Shopify POS (we use Shopify for our online sales) but they still do not offer fractional quantities so we can sell items by weight. Many other iPad POS systems offer this feature. I have put in a feature request for several years but no offerings yet. There is a new add on App that will allow fractional quantities but it loads too slow to use it. The add on apps in Shopify POS are very slow to load. We need to check out our customers quicker.

The POS has really come a long way! Super easy to make sales, split payments, exchange, etc. However - the end-of-day process is woeful! Small businesses need some flexibility to just print an X report (totals for the day - doesn't reset) and a Z Report (Resets the totals) There needs to be some configuration to allow stores to pick and choose if they want the whole cash up/till drawer balancing option. Anyways - I'm sure it'll come good in the end. Here to help if you need more feedback or detail on the cash-up process.