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Amazing app. Easy to use, and made in person sales at my pop up easy to do!
Shopify POS has worked great for my business because I have a brick & mortar location and do pop-ups as well. This allows us to have the location open while doing the pop up! Love it!
The inventory management is a little cumbersome and I would like to be able to get snapshot views of how much inventory we have at any given moment
Very Useful for clients that pay cash
It is a good POS system to run in a store where you are selling items and services both in store and online. So far the only thing I haven't been able to figure out is a way to put in a payment plan option (through the store itself) where it will keep the balance of what is still owed.
Hi, there! Thanks for taking the time to leave your review, we greatly appreciate it! Currently, we don't have an installments option for the POS itself, however, I will absolutely pass that on to our developers on your behalf! - Skye
Once i learned how to use the card reader everything after that was perfect! Super happy with my choice to use Shopify!
We are an omni channel, multi-store chain B&M+ online. Lied to by Shopify. Their platform has grave feature gaps, not suitable for any merchant beyond a home biz. For example, the product fields have weight, but not dimensions. So they claim that we can connect our UPS discounts but that's not true since you need package dims, eh? Also, the COGS of any given product DOES NOT update when receiving new inventory at a higher/lower cost. One simply re-calculates the new weighted COGS for each product shipment in excel and types that in, ugh. Also their PLUS, at $2000/month, does not allow the POS to talk to the eCommerce. So any price or quantity changes would have to be re-keyed for their pro package, total falsehood that their platforms are integrated.
Thank you for your review and providing your feedback. I have gone ahead and provided your feedback to our team as we are always looking at ways to improve our platform and ensure our merchants are able to run their business with ease. -Emily, Shopify Support
I use the Pro version and find it easy to use. I would however LOVE to see the app being released for Mac computers etc instead of only tablets.
Hey, thank you for the review and feedback on the app. I'd be happy to pass this along as feedback to our developers for potential future implementation. - Dirk, Shopify Support
Love it. Best we’ve ever used
Yes, I am very happy with the setup or the system and the process - but not so happy with the equipment...I have had a number of issues with the equipment not working properly - especially the chip reader
Hi LeChic Bath Boutique, thank you for taking the time to leave a review. I am happy to hear that the app itself is working well for you. I understand that you have had some issues with your hardware connectivity though. Have you been in touch with our retail support team about this? You can connect with them directly through the POS app under the support tab. They'd be happy to troubleshoot this with you further. -Shay, Shopify Support
muy bien pero la version pro esta demasiado costosa, deberia ser mas accesible
This is by far the most anoquated and difficult system. Furthermore Shopify should catch up with the times as people have been requesting desktop and pc option since 2016 and earlier. They force you to buy their equipment and it is a joke at best. The industry has moved on from this crappy equipment and so should shopify. Many of shopifys own aps do not work with POS and processes are aweful. We have tried everything to try to get their support but keep getting run around and being told this is not normal issues. LIES
Hi, there. Thank you for taking the time to leave us a review for Shopify Point of Sale. We're always eager to collect feedback regarding our products, so we can continue to provide world-class quality to merchants across the globe. I wanted to s suggestthat you reach out to our Retail Support Team using the phone number you can find under the 'Support' Tab in your POS App. These folks are specialized to provide support to our POS Merchants, and are happy to receive any specific feedback you would like to share that can help us improve our apps, and our Point of Sales system overall. Thanks! -Imogen, Shopify Support
Just beware that if you close your store or POS, don't just uninstall the POS app if you are paying for Pro. They will keep charging you and there is no obvious way to remove the charge. After a long time and eventually chatting with a human advisor, you have to re-install the app and then go in to the location and downgrade the app to the Lite version, which will then be free. I assume after that then you can uninstall it, but perhaps wait for a billing cylce or two to ensure that you are no longer being charged before you uninstall it. That will save you 1. being charged monthly until ou realize this, and 2. hours of your life trying to figure this out and reinstall the app!
Hi, there.
Thank you for taking the time to leave a review.
I'm sorry to hear you did not have an ideal experience navigating the app.
If you close your Shopify store, you won't be charged for POS. However, you'll want to ensure to downgrade your POS Pro subscription to POS Lite before uninstalling the POS Sales Channel to avoid future charges. You can find this information in our POS App Subscription resource (https://shopify.link/M0Q7) under the title 'Uninstall the POS sales channel.' -Victoria, Shopify Support.
Es fácil de usar, rápida, me gustaría poder tener la terminal de cobro unida al sistema
it is good as it sync with the website, so it is easy to update the inventory and customer information. yet for discount or searching products are still frustrasting sometimes.
Perfect for our small business! Very reliable for inventory and sales.
Can't edit custom products once you add it to the order, you have to delete the custom product and add it again.
Needs a Windows or Web version. We need to use a desktop computer in our shop for different reasons and we have to run this app through Bluestacks (and it runs horrible) because there's no Windows native version. I cannot connect a card reader to it and neither a barcode scanner because Bluestacks doesn't support Bluetooth. What's so hard to make a Windows native app on the store? Many others would jump ship to Shopify POS if they wouldn't have to use space (maybe on a little desk) with an iPad next to their computer. It's so much more comfortable to use it with a keyboard and mouse when you have to type customer's name and custom products.
Hello androidez, thank you for submitting your feedback on this. I understand you are looking to make edits to custom products and use your POS app on a desktop computer running Windows OS.
At the moment, this is definitely a limitation for our Point of Sale app. We would definitely recommend using one of our supported devices on iOS or Android. Our POS app is supported on iOS 13 or higher. Alternatively, you may use a device running Andorid OS 7.0 or higher.
In the meantime, I have gone ahead and submitted feedback to our team about this and I would recommend checking out the Shopify Changelog for any future updates.
You get to pay an extra $92 for the admin panel that includes an overpriced website hosting you just might never ever need. Then it uses only very few options of printers which are really scare in locations and outside US and Europe and unnecessarily expensive. An Epson printer costs about $287(excluding shipping fees).
Overall, the coating isn’t friendly or logical at all. Had to drop it. Will not recommend.
Hello Seinde Signature, thank you for taking the time to share your feedback. I'll let our team know about your review .They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!
They just lost me as a customer by forcing an update which makes it mandatory for customers to have both phone and email when doing a delivery order. They made up a story about it being for security however the website rules are either a phone or email and it works just fine. They also suggested I make up email addresses to get past a screen that stops you proceeding which I am going to refer to the ICO as that's essentially using fake data , tut tut Shopify! They are looking at their developments in a completely isolated manner and not considering all cohorts. We've lost thousands this week as it's Mother's day and we can't see a high % of our customers. They need to get a handle on their rogue Devs.
Hello Time for Flowers, thank you for taking the time to leave your feedback. We understand that the new feature to add customer details is not helping your store sales. I also wanted to let you know that this new requirement is only for the "ship to customer" option, you can still accept sales without inputting the customer's details. I'll let our developers know about your feedback.They look into feedback from merchants and take it into consideration for use on our platform. I'm sure other merchants such as yourself have had similar needs, so we may see this feature implemented on Shopify in the future!
PSA: When you enter in an address to collect sales tax, they do not have the correct tax rate system. I entered my correct address, which on the government website has a 3.5% local sales tax rate, but because Shopify POS is super behind, they use a "Basic System" to determine the tax rate, which is 4% lower than it should have been, leaving ME to pay the remaining taxes out of pocket. I am not sure how this app is even legal if they cant even provide the correct tax rate!
Hello Shop Fitted Boutique, thank you for taking the time to share your feedback. We truly appreciate your feedback as we further develop the POS app to be used by more merchants and meet the demands of the evolving retail world.
As for the issue you mentioned, the POS app applies taxes based on the store location that you assign to your POS device, you can also read more in [Setting up tax rates for Shopify POS](https://help.shopify.com/en/manual/taxes/set-adjust-pos-taxes?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined),if your location is set up I would suggest reaching out to our Retail support so the team could investigate this for you. The team is here 24/7 to help.
This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...
Hello MY ROYAL CLOSET, I am sorry to hear you had an issue with your card reader and I hope you were able to get it resolved. Regarding the "enable tip" feature, I am happy to mention that the POS have a way to collect tips now, you can read more about this feature in this link- [Collecting tips with the Shopify POS](https://help.shopify.com/en/manual/sell-in-person/shopify-pos/tips?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus#undefined). As for the notification tab, I'll let our Reviews Team here know about your review. They look into feedback from merchants and consider it for use on our platform.
I use this app at markets and pop-ups and it's great. So simple to use and modify to make it work for me. You can easily add the discount codes etc and move things so they are in the easiest place.
We love it! The POS works well, easy to use, and Shopify support are so QUICK to help with any questions.
I've started using this app in order to integrate my retail outlet with my upcoming online site. It has made a lot of things easier for me. However, my struggle is only in setting up a receipt printer as per requirements as the specified printers are not available in India. It would be better if shopify can incorporate commonly available printers for the India market.
It is easy to navigate and use. I really like that Shopify offers a tutorial for every possible question a new (or experienced) merchant may have. The only drawback I have was that not all my items showed up when I tried to scan the barcode, so I had to enter the item in under a custom sale. Other than that one issue, everything is wonderful!
I love this app, it helps me add fisical sales faster thand on the shopify page itself, it's great to use when i have some Market events.
It's so easy to use!!!! It really does all the work for me. I can do everything on this app. Add customers and all!!!!!
Having a good experience so far. Checkout is fast and easy and works well with the Shopify card scanner.
I use the POS app at shows and it works well. I like the way everything integrates perfectly and is tracked in my Shopify store.
Simple to use, Since it integrates with my online store, it simplifies confirming total income for the day, week, month, etc in my shop dashboard. It's very convenient to use with the Shopify Tap & Chip card reader.
I really like the app for all the many features it provides but it lacks the basic but popular QR code purchase option like Venmo or PayPal has.
i like the app, its good system easy to work just expensive to upgrade because clients dont want to spend money as it is. only downside is having to pay for pro subscription
I use this app at pop up shops and it works great! Its easy to use and user friendly. I love the set up.
Love the app. Helps me keep up with inventory and let's me make sales on the go! I would love app, but would love some minor features without having to upgrade am entire plan.
I use this to make purchases on the go and it does great. I recommend it for anyone who wants do purchase on the go, at events, or anywhere you do business away from business.
I used this app most recent at a popup shop and it worked great and was very useful. I will use again.
It has worked well with in-person events. I love that it automatically updates the inventory count as transactions are taking place.
I used this app for my first pop-up shop it was super helpful and fast to use! I love the chip and swipe card reader that was amazing as would recommend it to every business owner!
I use this app at events for my business and it's easy to use and allows me to get things done quickly!
The POS is easy to use and has allowed us to better sell our items. We are now selling without issues and have ordered the Shopify Card Reader.
I bought the hardware for this app because it said i can use it for my pop up shoo for free. I never even got a chance to use it . the app wants $89 to get my pin to use the app plus it gonna charge my customers smh. I dont recommend false advertisement.
I used this at a pop up show last weekend and it was utter trash! I didn’t have good solid data connection so it wouldn’t accept card payments. I lost so many sales because their offline mode doesn’t accept cards. What the heck, I’m going back to square!
Very robust app with everything we need. Easy to use! Price is great for everything that you get. Great for 1 store or multiple locations.
I use this app on-the go for deliveries and in-person pick up. Its amazing and would definitely recommend others.
So far this has been one of the best and easiest POS experience.
Integrates completely to our online store and has one seamless way of keeping track of our inventory, being it online or pos sale it does a fantastic job!