ShopSync

ShopSync

by ShopSync

Connect your store with Mailchimp

3.8 of 5 stars(418 reviews)

About ShopSync

Connect Your Store With Mailchimp

Connect your Shopify store to a Mailchimp list in less than 60 seconds for free.

Increase your revenue potential

When you connect your Shopify store to Mailchimp with the Shopsync integration, you unlock features that can help you increase revenue and drive conversion.

Increase traffic to your site and drive repeat purchases

With the connection, you can use Mailchimp tools to get more traffic and start building stronger relationships with your customers with content that means something to them.

Understand what works so you can amplify your efforts

With a connected store, you bring your ecommerce and marketing data into one centralized place. This allows you the ability to understand the ROI of your marketing efforts so you can best optimize your marketing strategy.

Sync

ShopSync will sync all information in your Shopify store to Mailchimp - customers, orders, and products.

Trigger Automations

Use Customer Journey Builder to automate your customer’s journey to deliver relevant content based on behaviors and interactions. Remind customers about abandoned carts, win back lapsed customers, and follow up after the sale.

Recommend Products

Generate recommended products based on a customer’s past purchase history.

Segment Customers

Track and segment customers based on transaction details and purchase frequency.

Sync Merge Tags

Map customer information within Shopify to Mailchimp - use for segments or campaigns.

Initiate Pop-Up Forms

In one click, embed a pop-up form that converts your website visitors to subscribers.

Simple Set Up

Connect your store with Mailchimp in no time through Shopify's app store. Once activated, ShopSync will import all information in your store to Mailchimp - including customers, orders, and products. We can also sync merge tags like birthdays or anything else that's important to your marketing efforts.

Use your purchase data to personalize your marketing.

Create custom segments or choose from Mailchimp's pre-built ones to market smarter. Target segments with your own personalized messages, welcome new subscribers, reward repeat buyers, or incentivize customers to return.

Automate your email marketing

When you activate the ShopSync app in Shopify, you're able to use any of Mailchimp's automation workflows. Automatically send abandoned cart messages encouraging shoppers to complete their purchase, re-engage past customers with relevant product recommendations, or prompt customers to leave reviews.

Integrates with

  • mailchimp

Media gallery

Support

Pricing

Free

3.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    66% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    5% of ratings are 2 stars
  • 1 of 5 stars
    16% of ratings are 1 stars

Most recent reviews

クスミティー 公式オンラインブティック

It was unfortunate that our issue was not resolved, the CS team was very responsive and supportive.

the geeky bobbin

You totally broke my list. Subscribers are now switched to transactional only. You only brought over a small fraction of my order data. You archived a dozen automations, that I now have to recreate. MailChimp is telling me that I have to manually re-subscribe those subscribers, even though I took a backup. I guess you get what you pay for. This is beyond frustrating.

PHOTOPORTRAYAL

Cannot get orders synced into Mailchimp from shopify. When we had first order - it didn't sync for more than a week. We then clicked force resync and it did bring the order over. Then on second order - it didn't sync for a week again, clicked force resync - and it now wiped out the first order from the customer and didn't add the new one in. No way to get in touch to report a bug either... what a shame, it used to work like a charm. Also, we had 4 of our active automation campaigns archived by the Shopsync api!!!! WTH? How can an app that is supposed to sync contacts can even touch campaigns that we have active and running for our customers. HORRIBLE. And no way to get in touch with support either except for paying monthly. Why should we pay for fixing a bug that is none of our fault?

Developer reply

July 26, 2021

Hi there, we saw your review and wanted to respond. Your store shows that it completed syncing and is processing data in real-time. It's possible there was some Shopify API rate limiting or queues that were waiting to process at the time the review was written; that's not totally unusual with how large the Shopify ecosystem is and how much data we're processing for our users.

In regards to the automations being archived, this is done so past customers do not receive emails. For example, let's say you have a "welcome automation" in Mailchimp running. When ShopSync is installed, it syncs all your customer/orders/products from when your store first came online. Because Mailchimp sees these past users as "new customers" it would send an email to customers from the very first one to the most recent. By archiving, it prevents these emails from going out to users who really don't need to receive an email.

Lastly, you can always get in touch with us at support@shopsync.io if you have questions. We're around Monday-Friday and typical response times are less than 1 business day.