Reviews (148)

Overall rating
4.4
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting order value and profitability by offering comprehensive shipping protection, which reassures customers. They praise its easy installation, integration with Shopify, and customizable features like widgets and claim pages. The user-friendly interface simplifies claims processing, improving customer service. Reviewers also commend the responsive support team for their prompt assistance with any issues.

November 7, 2024

When I encountered a problem, the customer service provided a solution very promptly. Excellent service!

litnxt
Hong Kong SAR
12 months using the app
November 8, 2024

Support gets back to us quickly to solve any issues we have had.

Bullseye Sneaker Boutique
United States
10 months using the app
September 20, 2024

New to the app, had to choose between 3 different ones to use for my store but in the end I choose this one. Instantly I had a javascript/code error and app didn't work at all.

I Reached out by their support ticket and got a answer very fast and the engineers started working on the fix for me on my Shopify store immediately.

10/10 support.

Ryggo
Sweden
2 months using the app
September 5, 2024

A very good app with a professional support team. It may occasionally have issues with other discount apps.

Invisible Bead Extensions
United States
Over 3 years using the app
November 2, 2024

Great, simple app that does what it needs to perfectly. And the team behind it helped me out with advanced customization on top of that. Very good experience, thank you!

MarulaLab Israel
Israel
16 days using the app
September 24, 2024

Simply Shipping Protection is a great app with really good support. Our wishes were tailored to in a very professional manner. We shall be expanding to two more Shopify expansions stores with Simply Shipping Protection.

Patta UK
United Kingdom
6 months using the app
October 31, 2024

If you're looking for an affordable In house Insurance app, this is the one. They have customizable widget, Claim Page to manage all claims and Excellent customer service. I had a trouble with CSS on my theme and they were able to help me provide custom CSS that works for my page. I will be a long term customer of this app.

JustFishyThing
United States
7 days using the app
December 9, 2024

Quick and easy to set up and a great way to easily increase your AOV.
Interaction with the support team was fast and friendly.
Nothing not to like.

SLBMoto
United Kingdom
7 days using the app
September 24, 2024

Had trouble getting with the setup, but it was fixed quickly.

Bakers Tee
New Zealand
3 months using the app
November 13, 2024

Great app, had issues with the formatting of the checkout page and they helped me promptly. Highly recommend.

BK Hobbies Wholesale
United States
11 days using the app