Reviews (153)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting Average Order Value (AOV) and revenue by offering shipping protection. It integrates seamlessly with Shopify, featuring customizable widgets and claim pages that enhance customer experience. The app supports a variety of insurance products and allows in-house claim management for quicker resolutions. Merchants also praise the reliable performance and responsive customer support that aids with installation and troubleshooting.
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Great app. Great customer support.
A very good app with a professional support team. It may occasionally have issues with other discount apps.
Great app, had issues with the formatting of the checkout page and they helped me promptly. Highly recommend.
Simply Shipping Protection is a great app with really good support. Our wishes were tailored to in a very professional manner. We shall be expanding to two more Shopify expansions stores with Simply Shipping Protection.
Had trouble getting with the setup, but it was fixed quickly.
New to the app, had to choose between 3 different ones to use for my store but in the end I choose this one. Instantly I had a javascript/code error and app didn't work at all.
I Reached out by their support ticket and got a answer very fast and the engineers started working on the fix for me on my Shopify store immediately.
10/10 support.
Hard to install and never got working correctly. Communication with support didn't yield the results we'd hoped for. Could not get the system functioning consistently, resulting in angry customers.
Also, a HUGE issue was when we performed an uninstall of the app, their code was left in our system and we had to pull it out ourselves. Sloppy coding practices.
Would not recommend.
Integrating Simply Insurance with my Shopify store was a breeze. It took minimal time and effort to set up and customize.
Very great and professional UI. The team was also great to work with!
Fantastic Customer Service so far, haven't had any issues so far but i only got the app. Highly recommended.