Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy integration and management, praising its user-friendly interface and automatic setup. It's recognized for boosting net sales by adding an insurance product to the offerings. The app allows in-house claims processing, giving merchants more control. The support team is commended for their quick responses and problem-solving skills. Merchants report saving money, increasing order value, and offsetting the cost of lost or damaged inventory. The app also offers customization to fit specific business needs and has successfully replaced other insurance providers.

February 3, 2022

Very helpful app. Friendly service as well. Simply chat them if you need help and they can assist quickly.

BLACK LIGHT CANDLES
United States
About 2 years using the app
May 26, 2022

Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution

Sam Villa
United States
About 2 years using the app
September 23, 2021

I just installed this app and it was pretty easy to do myself. I had some issues from my install and John Dee (via the app chat) was so so helpful and quick! He responded almost immediately and fixed the issue which was something I missed during install.

Meghan Bo Designs
United States
Almost 2 years using the app
August 9, 2021

Great product and great customer service! We have tried every other insurance app out there and this one works well, has clear pricing, and the team is quick to assist with any issues.

Rodeo Quincy
United States
Almost 2 years using the app
March 4, 2021

Easy install and amazing customer service! The process of switching from route was much easier than I expected. It is much pricier but am hoping that it pays off!

Wild Junkie Boutique
United States
Over 1 year using the app
March 17, 2022

The app works exactly as it should. Easy to use and the backend is easy to configure. Where this app shines in in their support. Support answers any questions immediately and not only worked with their app but helped solve and fix some problems that another app was causing with my site. Overall, I am very pleased with the experience and it doesn't seem to create any problems like so many other apps do. Positive experience all the way around!

Reactive Concealment Holsters
United States
Over 1 year using the app
January 16, 2022

5 star shipping insurance app + service to match. This is exactly what I was looking for after spending thousands of dollars with Route. Two years; and less than five, small claims, I knew I was leaving so much money on the table. I thought about hiring a programmer, but this app has everything I wanted; and more. It's affordable and ready to install in one click. Talk about instant gratification. The team was super responsive to any changes / customizations I wanted to test. I went with their suggestions; and am happy to report 90% of our customers are opting in and our conversions are up. A win-win! This is one app that every store needs to install. It can add thousands of dollars to your bottom line. Do it. You will not be disappointed.

Wicked Good Perfume
United States
Over 1 year using the app
Edited November 29, 2022

Reached out via the chat box and received awesome service! Although I am in the process of launching a new site this weekend, the rep walked me through my current setup and made sure I was good to go. It's nice to know that help is just a "chat" away. I appreciate you guys. Thank you so much,
Warmest,
BlingCrush
www.BlingCrush.Com

BLING CRUSH®
United States
About 1 year using the app
July 27, 2022

Extremely easy to get tech support through the chat feature. Do not forgot to create a backup of your Shopify Theme prior to install the coding.

Pro Edge Paintball
United States
About 1 year using the app
December 28, 2021

Very easy to use and setup. The customer service team responded to our inquiries and fixed our errors very quickly.

FineCask.com
United States
About 1 year using the app