Reviews (144)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.

September 15, 2021

The app is amazing. Support even better. Very happy i decided to use this app! 10/10 recommend for anyone looking to add an insurance up sell.

Kala Therapy
Canada
Over 2 years using the app
Edited May 15, 2021

Had some issues at first, but the team was quick to provide a solution. In the first few weeks the app generated $3,000 in additional revenue - 95% of which is pure profit. Adding this app to your store is one of the smartest things you can do.

Jackie's Chocolate
United States
Over 2 years using the app
April 20, 2023

The Simply Insurance Shopify app is an excellent tool for e-commerce store owners to seamlessly integrate a variety of insurance products, including life, health, and pet insurance, into their Shopify store. With a user-friendly interface and easy management of insurance products, customers can easily purchase policies through the store, while competitive rates and reliable coverage options provide a seamless shopping experience. Furthermore, Simply Insurance's excellent customer support and positive user feedback make it a top choice for Shopify users looking to provide their customers with reliable and affordable insurance options.

Baltini
United States
Over 2 years using the app
March 2, 2022

Great app for increasing order value and providing shipping protection for your shoppers. And the Simply Insurance support is top notch! They work quickly to help with customizations and anything else you need. We highly recommend this app for your Shopify store!

Goldie Locks®
United States
Over 2 years using the app
Edited March 8, 2021

Update: It took a little while to iron out some issues, but with installation done, it is working as expected and working well. The new feature of allowing a percent of the total to be applied as the insurance fee is a much appreciated update. Good job! --This app looks like it will be beneficial but so far getting help with some installation issues, changing some text within the app, etc. has been very frustrating. I have tried the Chat function (advertises always there, which means 2 hours if any response at all) and email which has taken 24 hors for response, but they have yet to fix the installation problem after two days of waiting. If I get help eventually and the issues are fixed, I will update the review.

Team Power Products
United States
Over 2 years using the app
June 29, 2022

We used this app to help our amount of package claims and optimize our in/out cash flow. Their customer service is top notch and super quick.

LAVALOFFICIAL
United States
Over 2 years using the app
March 2, 2022

We have just recently started using Simply Insurance as the rigmarole involved in other shipping insurance companies was a real pain. Plus, the other companies took a cut of all of the protection plans that were purchased. We chose this app so that we could keep everything in-house to see how it all went. Set up wasn't totally intuitive, but their customer service team was quick to get us sorted so we could go live. So far our customers are really jumping at the opportunity to purchase shipping protection, so this should provide us with another small income stream. Plus, even for the unlimited plan, the price is a bargain at just $100 a month!

LEVO Oil Infusion, Inc.
United States
Over 2 years using the app
May 12, 2022

This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.

The Chosen Gift Factory
United States
About 2 years using the app
February 3, 2022

Very helpful app. Friendly service as well. Simply chat them if you need help and they can assist quickly.

BLACK LIGHT CANDLES
United States
About 2 years using the app
May 26, 2022

Good results and good support!, Jeet Vyas was really helpfull when we need assistance. Good time resolution

Sam Villa
United States
About 2 years using the app