Simply Shipping Protection

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

Edit: almost a year later and every time we update our theme this app breaks our cart again. Today, the problems don't prevent checout but it does things like hide the products in the cart so you can't see them. This app is complete trash.

This app totally messed up our cart during Black Friday and they won't respond! They won't refund us either. Simply no response at all. The app won't allow the customer to decline the insurance. Very frustrated since they wont respond to us - we have tons of customer complaints and who knows how many just didn't check out. Extremely frustrated.

This is an amazing app! We have used this app for couple months now, and it works very well. Online assistance is very helpful, they always reply me very quick. 100% recommended it!!

App works great and helps generate additional revenue while giving our customers extra assurance during the shipping process. Customer service was great, even reaching out just to make sure we were happy with everything shortly after the install. Wish we would have found this sooner!

Amazing customer service!! They were very quick to respond and help me set up the app in my Shopify store. Thank you John and Nitesh! Both of you did an outstanding job, and I truly appreciate your kindness and willingness to help me with the setup. I would definitely recommend this app; especially over Route Insurance. This app gives you, the store owner, control over your claims processing - whether you wish to send a replacement order or refund your customers. Other insurance apps make those decisions for you and it causes a lot of confusion in your bookkeeping, and it always seemed to take them a long time to make the decision to either generate another invoice for a replacement order or refund the customer causing them to become upset because of the delayed time. The delays caused my store to lose future repeat customers. Now, I'm able to handle it all myself, make my own decisions and process the replacement orders or refunds in a timely manner.

The app is amazing. Support even better. Very happy i decided to use this app! 10/10 recommend for anyone looking to add an insurance up sell.

Had some issues at first, but the team was quick to provide a solution. In the first few weeks the app generated $3,000 in additional revenue - 95% of which is pure profit. Adding this app to your store is one of the smartest things you can do.

The Simply Insurance Shopify app is an excellent tool for e-commerce store owners to seamlessly integrate a variety of insurance products, including life, health, and pet insurance, into their Shopify store. With a user-friendly interface and easy management of insurance products, customers can easily purchase policies through the store, while competitive rates and reliable coverage options provide a seamless shopping experience. Furthermore, Simply Insurance's excellent customer support and positive user feedback make it a top choice for Shopify users looking to provide their customers with reliable and affordable insurance options.

Great app for increasing order value and providing shipping protection for your shoppers. And the Simply Insurance support is top notch! They work quickly to help with customizations and anything else you need. We highly recommend this app for your Shopify store!

Update: It took a little while to iron out some issues, but with installation done, it is working as expected and working well. The new feature of allowing a percent of the total to be applied as the insurance fee is a much appreciated update. Good job! --This app looks like it will be beneficial but so far getting help with some installation issues, changing some text within the app, etc. has been very frustrating. I have tried the Chat function (advertises always there, which means 2 hours if any response at all) and email which has taken 24 hors for response, but they have yet to fix the installation problem after two days of waiting. If I get help eventually and the issues are fixed, I will update the review.