Reviews (144)

Overall rating
4.3
Counts per rating level
  • 90% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of integration, and user-friendly setup. It is noted for reliable performance and customizable features that cater to individual business needs, leading to increased revenue and improved customer satisfaction. Merchants appreciate the proactive support team and the positive impact on handling shipping issues.

June 15, 2022

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

Curlfit
Nigeria
3 months using the app
Edited August 29, 2021

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

Out of the Box
United States
3 months using the app
November 8, 2021

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!

Loud Smoke Supply
United States
3 months using the app
February 22, 2023

Very good app. Easy and simple to integrate on your store (it's automatic!). If you have an e-commerce, you definitely need to have this app. Excellent support. Recommend it!

Hannaca
Italy
2 months using the app
August 12, 2021

Wonderful customer service who help us to make sure that the app matches our expectations. It's easy to use and easy to integrate, this is a no brainer!

Addictalash
Australia
2 months using the app
Edited January 18, 2022

After a long search for a 'right' insurance app for our website, we found this app and LOVE it so far. The app is performing well and it's easy and clear to use and manage. Surprisingly, many of our customers add insurance to their orders already. Itt makes us earn extra money and help our customers feel more comfortable with their purchases. Customer service is also a top-notch - very responsive and helpful. Would highly recommend it!

Luxe-T
United States
About 2 months using the app
October 14, 2023

I was looking for a Shipping insurance app when I stumbled upon Simply Shipping Protection. The app was free and easy to install. Although I had some minor problems (in terms of aesthetics), the support team was able to immediately resolve it.

Fitmate™
Philippines
About 2 months using the app
September 27, 2022

Great App! Just what we were looking for. Support is fast and easy to work with. Great Job! Would definitely recommend

RokBlokz
United States
About 2 months using the app
February 17, 2021

I was looking for a replacement for Enguard when they shut down. I don't like the other apps for insurance because you don't have control over how the money is spent. This app is great, you receive the money, and you control the outcome of the shipping issues. Customer service is fast and friendly. Great app so far.

BrickandMirrorBeauty.com
United States
About 2 months using the app
March 5, 2021

Tried installing on my own but was not working. I messaged team for help and they replied instantly and was able to get access to my store and get it up and running!

Southernlux Clothing Co.
United States
About 2 months using the app