Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable shipping insurance, praising its easy installation and seamless integration with other apps. It's noted for increasing net sales, offsetting transaction fees, and enabling in-house claims processing. The support team is commended for their swift and effective assistance. The app also enhances customer trust by offering optional shipping insurance on orders.

February 17, 2021

I was looking for a replacement for Enguard when they shut down. I don't like the other apps for insurance because you don't have control over how the money is spent. This app is great, you receive the money, and you control the outcome of the shipping issues. Customer service is fast and friendly. Great app so far.

BrickandMirrorBeauty.com
United States
About 2 months using the app
June 30, 2022

This App 100% replaced Route in like one day. Everyone, us & customers, are much happier. Response from support is usually like instant. This is the best app i think i have ever installed.

Blackwell's Wines & Spirits
United States
About 2 months using the app
December 27, 2022

It's been a good experience using them so far. We ran into a few tech issues but they were quick to respond and get everything working!

Blossom Essentials
United States
About 1 month using the app
May 12, 2022

This app is fantastic, we used to use a competitor but now collect all funds ourselves. Their dev team was great as well. Helped us implement some changes needed.

The Chosen Gift Factory
United States
About 1 month using the app
April 13, 2022

This is a very easy app to use for my store. I was having issues with Route insurance and I am glad I made the switch. Customer service is really helpful and answers questions very quickly. The app gives you full control of your claims process . I recommend it .

A Taste Of Africa
United States
About 1 month using the app
March 21, 2022

Great, easy to use app and installation. Customer support is extremely helpful and always willing to help. Usually respond within 1-2 days. Very happy with this app and how it has helped our business as I did not like how other apps such as Route require you to enter your bank information and remove insurance as payouts from you.

Vanbase
Canada
About 1 month using the app
March 25, 2021

This app has provided us with everything we were looking for to be able to self-insure our customers. Plus, the customer support has been outstanding. They are available for communicating, resolving issues, they helped us to implement the coding and they also created customization for our specific needs. We are very pleased and highly recommend.

Paavani Ayurveda
United States
About 1 month using the app
October 27, 2021

I've been using this app for a few months now. It was very easy to install and understand and I would definitely recommend it. :)

Victorious Automotive
United Kingdom
About 1 month using the app
October 23, 2021

It was pretty easy to install for more than half of the steps. I had a little trouble towards the end, but I was able to get help right away and John Dee set everything up for me. He was even able to help with other questions I had that didn't involve setting it up. I'm really happy with their service

The Fancy Rock
United States
About 1 month using the app
June 2, 2022

Support was very attentive and the developers integrated the app into our theme quickly. Highly recommend!

Original Favorites
United States
29 days using the app