Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its customizable shipping insurance, praising its easy installation and seamless integration with other apps. It's noted for increasing net sales, offsetting transaction fees, and enabling in-house claims processing. The support team is commended for their swift and effective assistance. The app also enhances customer trust by offering optional shipping insurance on orders.

March 30, 2023

Every ecomm store should install this app. I wish we had turned it on sooner! It's very easy to use, it took about 15 minutes to set up including asking support for help with the design. Support responds almost instantly every time, and they have a solution for every issue or question that comes up. Having this additional revenue to help offset the cost of lost and damaged inventory is huge for a small business.

Tabu Group
United States
5 months using the app
May 6, 2021

Very straightforward to install, even manually the step by step is easy to follow. Customer service great, I needed some additional coding for putting the checkbox on the pop up cart, within a day they had it ready for us and responded almost instantly.

Gym Resources
Spain
5 months using the app
February 17, 2023

Finally I found a shipping protection app that was easy to install and integrate with my theme and also works well. I tried more apps but my theme is unofficial shopify theme and all those themes that I tried didn't work. I have searched for some time for a better app, and this is it. Also customer support team replied quickly to my request and helped me. Thank you! Best!

Volatis.ro
Romania
5 months using the app
January 24, 2022

The APP was great to use and helped us earn a lot of extra money, the staff were very communicative and prompt in resolving issues

COPPERTIST.WU
Hong Kong SAR
4 months using the app
February 13, 2022

Very good app, working perfectly, the support very quick and helpful. If you looking for this kind of app for your shop, this is it. Highly recommended.

TriPollar Official Website | MyTripollar.com
United Kingdom
4 months using the app
June 15, 2022

My favorite shipping insurance app! With this app we can easily replace damaged orders without having to file a claim at another company. Support has also been really helpful at installing it properly in our cart drawer! 10/10

Curlfit
Nigeria
3 months using the app
Edited August 29, 2021

I haven't had much use with this app, however, the support team was amazing and got everything corrected and set up for me! Update: Still a pretty solid app and a nice way to earn extra money

Out of the Box
United States
3 months using the app
November 8, 2021

This app is easy to use, quick customer service, perfect for our needs. I would definitely recommend!

Loud Smoke Supply
United States
3 months using the app
February 22, 2023

Very good app. Easy and simple to integrate on your store (it's automatic!). If you have an e-commerce, you definitely need to have this app. Excellent support. Recommend it!

Hannaca
Italy
2 months using the app
August 12, 2021

Wonderful customer service who help us to make sure that the app matches our expectations. It's easy to use and easy to integrate, this is a no brainer!

Addictalash
Australia
2 months using the app