Reviews (146)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in B2B operations, particularly in facilitating bulk orders and improving the reordering process for wholesale customers. They appreciate its user-friendly interface and seamless integration with other Shopify apps, enhancing both functionality and user experience. The app's customization capabilities are also praised, with a responsive support team that quickly implements custom features. Additionally, its adaptability for international use, including multiple language support, is noted. Merchants report a positive impact on sales due to the streamlined wholesale buying processes. When used with apps like Wholesale Pricing Discount and Wholesale Lock Manager, it offers a comprehensive solution for managing wholesale and retail operations within Shopify stores.

December 5, 2021

Very good application, looking forward to updating more styles,Customer service replies quickly,good!

PLHURT
Poland
4 days using the app
Wholesale Helper replied December 13, 2021

Awesome to hear! New order form design just added too :)

October 27, 2017

Seth and his team have been great in not only helping implement the form (which is a great addition to our store and have had customers rave about it), but also helping us provide customizations for a reasonable price, all with great, fast. and friendly service.

Highly recommend the product to anyone looking to boost customer satisfaction.

Popsocket Samples
United States
4 days using the app
January 17, 2020

This is the second app we have used with these guys and once again the support couldn't have been better! Very quick to respond and sorted out a minor issue on my site in a few minutes. The app solves a number of problems we had with B2B ordering.

Bawbags
United Kingdom
3 days using the app
Edited March 13, 2015

This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.

Since the very beginning they were slow to fix issues, and the application was not even working properly for the 2-3 months. Please keep in mind during the down time, we were still on their pay subscription. After updates were made, we would provide feedback on what features needed to be modified or added. Each time it we would receive some sort of attitude from the developer.

Technical support was extremely unprofessional and unpleasant to deal with. They definitely have the attitude you owe them every time you ask for support or changes. Eventually we decided to move on as it was just taking too long to get things done.

Before uninstalling the application we noticed many of the features we mentioned were now available and the application was working much better, but still has some bugs and aesthetic issues. But here is the best part. After most of the issues were fixed, their team made us feel we owe it to him to keep the application, that they programmed all the fixes for us. Are you serious? The fixes we mentioned would help your existing clients and future clients when using your product, not just us! I highly doubt they created this application for one single user.

In all, the application is actually better than than before, but I wish you luck with support.

zeroUV
United States
2 months using the app
September 14, 2016

WOW! I just set this up yesterday, told my customers and the 1st user said:

Super easy and I spent more because of it! I often would limit my order due to frustration looking for the items and going back and forth. This is a huge improvement!

And I set the thing up in no time. Nicely done folks!

Choicealpacaproducts Com
United States
About 17 hours using the app
June 2, 2020

What A SHAME....
Manipulative payment methods for every single add on which is supposed to be on an app that provides wholesale reports , otherwise what's the use of a wholesale report when you can't apply discounts, they make you pay for the app, then charge you for everything needed, 12$ becomes 24 and then add another 19$ ( with limited options as well) so you have to pay even more for you to get the package, as if 19 $ is not enough...to more and more till you reach a budget of more than 60$ and even more. then comes lock manger , preorder blah blah blah....Very cheap and misleading way to gain customers. will def uninstall and look for a better app.

Neat®
United Kingdom
30 minutes using the app