Reviews (145)

Overall rating
4.6
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficiency in B2B operations, particularly in facilitating bulk orders and improving the reordering process for wholesale customers. They appreciate its user-friendly interface and seamless integration with other Shopify apps, enhancing both functionality and user experience. The app's customization capabilities are also praised, with a responsive support team that quickly implements custom features. Additionally, its adaptability for international use, including multiple language support, is noted. Merchants report a positive impact on sales due to the streamlined wholesale buying processes. When used with apps like Wholesale Pricing Discount and Wholesale Lock Manager, it offers a comprehensive solution for managing wholesale and retail operations within Shopify stores.

Edited February 27, 2015

It is easy to use, but it doesn't allow you to make any customisation, 100% worth what it cost

AMAL AMC
Libya
22 days using the app
December 31, 2019

Firstly, the app itself is simple in design and concept. Just what I need. The majority of my customers are wholesale and this app allows them to simply fill up their carts from a long list of products without having to go through the 'front end' as it were each time. I am based in Japan and wanted to add in my own translations, would be perfect if there was a space to edit in the back end without opening the code but I contacted support and they made it happen. A few glitches along the way but they came back each time, happy to help....emails and a skype call to get it fixed. Great customer service. We finally got it all going on New Year's Eve 2019. So I am ready to hit the ground running in the new year! Thanks guys! I would definitely recommend this app. Does what it says on the tin!

Taisetsu Coffee
Japan
21 days using the app
June 7, 2023

We can't say enough about how fantastic the support is from Wholesale Helper! We use the Wholesale Pricing Discount and Wholesale Order Form & ReOrder plugins to run our Shopify wholesale store. The app works great and if there are ever any issues, the support team is incredibly responsive to help us solve any issues we encounter. Daniel, Joshua, Shanna, & Mehak have all helped us get set up and iron out any glitches we have run into... Including custom theme development to tailor-make our wholesale store an awesome user experience for our wholesale customers. WIsh I knew the names of all the other people that are behind the scenes so I could give them a special thanks as well. Honestly blown away with how good the support is. It's a hard thing to find these days. You guys rock!

Natural Heart Doctor Shop
United States
20 days using the app
Wholesale Helper replied June 30, 2023

Love hearing the app and support has been super helpful! Thank you for the kind words.

Let us know if you need anything.

- Wholesale Helper Support

June 22, 2022

Great app - should really help the ordering process. The team has been very responsive when we've had questions.

Rare Beauty Brands Wholesale
United States
18 days using the app
Wholesale Helper replied July 5, 2022

Love hearing this!

- Wholesale Helper Team

August 3, 2017

Never works. Not recommended.

Buddhapants 2
United States
About 1 year using the app
October 22, 2020

Really easy to use app, but the best part has to be the responsive and above-and-beyond level of support! They haven't hesitated to meet all of my (very specific and finicky) needs! So glad I found this app and I can't wait to put it to use.

The Roots Products
United States
16 days using the app
April 21, 2020

This app is exactly what I needed! And with the flexibility and support of Jawad, things worked out for my site. If you're looking to make a quick and easy form for your customers, this App is worth checking out.

prime-to
Canada
16 days using the app
June 21, 2021

I would definitely give 5 star to this app.
Our store is designed for B2B customers from different countries. That's why we need this app that could display different SKU to different clients. These functions just make everything much easier: 1) Enable the visibility of each SKU to client with a specific tag such as "USA Client". 2) Enable the visibility of collection to client with a specific tag such as "USA Client". 3) Set a minimum/max order quantity limit for your SKU
4) Bulk update by uploading CSV form This app couldn't display inventory in the order form, but you could pay additional $60 for this customized function. If I have to tell a weakness of this app, it would be the shopping cart. Even you set a min order qty restriction in the order form, you could still change the order qty in your shopping cart. Hope they could fix this bug in the future.

Novostella Wholesale
United States
13 days using the app
Wholesale Helper replied June 28, 2021

Our goal is to make the best ordering experience for your customers so glad you see the value too :)

We have the feature suggestion in our backlog as well so can keep you updated with it.

-Wholesale Helper Team

March 2, 2022

excellent app for the purpose and the support team is awesome. I am so happy i found this app - its perfect to take wholesale orders from your retail site

Global1st - Store
United Kingdom
11 days using the app
April 16, 2021

Great app, great integration and excellence service!! I had some questions but Mark replied very fast and helped me very good. Thanks Mark.

MKBShop.nl
Netherlands
9 days using the app