Wholesale Order Form & ReOrder , 134 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for streamlining the wholesale ordering process and its compatibility with the Wholesale Pricing Discount app. Its customizability, such as creating order forms based on customer tags and displaying different SKUs to different clients, is highly valued. The simple design allows for easy order placement, and the support team is praised for their quick response and problem-solving skills. It's recommended for those seeking an efficient wholesale ordering solution with excellent customer service.
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Awesome work. A valued wholesale client gave negative feedback on our site about clunky ordering process. I found the Single Page order add-on quickly and installed it. Showed the client within 1/2 hour and she was WAY impressed. The guys then did some specific tweaks to the add-on for us and also to our cart - very quick and super responsive - will now be promoting this great new function in our next client newsletter. Thanks Seth and Tejas!
Great app, has every feature I require and support is quick and very helpful with request for customization etc, special thanks to Jawad Arshad, got my request done there and then.
This app takes a little bit of time to get used to but the features are robust and the support team is wonderful! The app is totally worth it and I think it will help me so much with our orders.
Glad we could help with your orders!
- Wholesale Helper team
We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!
So happy to see you are using Wholesale Order Form and that it has been working great!
- Wholesale Helper Team
Well done. Straightforward configuration resulting in a great wholesale solution. Great support, too.
Fantastic App, exactly what we are looking for! Also great customer service, super fast response time, and very fast to help me fix issues I had!
Support is slow and we often wait for 30minutes to even receive a response.
It appears support is subcontracted and the attitude of support staff show a lack of interest in resolving matters. (Jawad Arshad)
Feedback is promised but never provided.
'Select Product Category' in the top bar can't be sorted manually. It automatically sorts A-Z. We have +120 Collection to Select from.
We run a large Food and Drink store ±3 500 products and our main line of business is Fresh Produce.
Due to A-Z listing, we can't list our highest rated collections at the top of the drop-down and lowest-selling collections at the bottom of the dropdown.
I requested for the Order form app Columns to be adjusted, received no feedback, this can't be done with the 'Customize Store Forefront' options.
Very good application, looking forward to updating more styles，Customer service replies quickly，good!
Awesome to hear! New order form design just added too :)
Seth and his team have been great in not only helping implement the form (which is a great addition to our store and have had customers rave about it), but also helping us provide customizations for a reasonable price, all with great, fast. and friendly service.
Highly recommend the product to anyone looking to boost customer satisfaction.
We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all.
The requested changes we had were on some issues with standard functionalities that are usual and necessary in the App. They should be implemented by the App support by default and not only mentioned by us. We didn't have any major changes but simple changes already take so long to be implemented. Our going live depends on this app and is delayed several times. Since there are no similar Apps were fully depending on the support and the implementation of the changes. Please contact us and fix open issues asap.
Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us.
We understand that a lot of businesses depend on us to respond and deliver in a timely fashion, as they have deadlines to meet to keep their businesses running efficiently. Rest assured though, that this is not a norm here. We were in the process of launching the latest version of our products to better meet the expectations of our valued customers such as yourself, being a small business, we had to leverage our support staff to get the project across the finish line. This may have led to delays in responses that you experienced. We had an understanding about the bugs and issues you'd been running into, but a more sustainable fix for that had been the early launch of the revamped version of our Order Form.
I believe, after a couple of days of inconvenience our support staff and technical teams did bring themselves up to speed on your concerns and have helped you mitigate all of them. If you are satisfied by our product and services thus far then please do update us of your latest feedback simply by updating the current Review. Please keep us posted on any further concerns you might have, rest assured that our staff is here to assist you further.