Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for B2B operations, noting its effectiveness in simplifying bulk orders and enhancing the wholesale experience. It features user-friendly ordering, customization options, and seamless integration with other apps. The responsive customer support, including weekend availability, is praised for quick issue resolution. Additional features like professional client forms and variant price management contribute to sales growth and global business usability.
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This app takes a little bit of time to get used to but the features are robust and the support team is wonderful! The app is totally worth it and I think it will help me so much with our orders.
Glad we could help with your orders!
- Wholesale Helper team
We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!
So happy to see you are using Wholesale Order Form and that it has been working great!
- Wholesale Helper Team
Fantastic App, exactly what we are looking for! Also great customer service, super fast response time, and very fast to help me fix issues I had!
Support is slow and we often wait for 30minutes to even receive a response.
It appears support is subcontracted and the attitude of support staff show a lack of interest in resolving matters. (Jawad Arshad)
Feedback is promised but never provided.
'Select Product Category' in the top bar can't be sorted manually. It automatically sorts A-Z. We have +120 Collection to Select from.
We run a large ...
Very good application, looking forward to updating more styles，Customer service replies quickly，good!
Awesome to hear! New order form design just added too :)
Seth and his team have been great in not only helping implement the form (which is a great addition to our store and have had customers rave about it), but also helping us provide customizations for a reasonable price, all with great, fast. and friendly service.
Highly recommend the product to anyone looking to boost customer satisfaction.
This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.
Since the very beginning they were slow to fix issues, and the application was ...
We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all.
The requested changes we had ...
Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us.
We understand that a lot of businesses depend on us to respond and deliver in a ...
This is the second app we have used with these guys and once again the support couldn't have been better! Very quick to respond and sorted out a minor issue on my site in a few minutes. The app solves a number of problems we had with B2B ordering.
Wir haben lange nach einer B2B-Lösung gesucht und dachten mit Wholesale Order Form & ReOrder die perfekte Lösung gefunden zu haben. Aber leider läuft die App nicht reibungslos und auch nach 2 Wochen hat sich nichts verbessert. Im Gegenteil, je mehr man den Kundenservice kontaktiert, desto mehr Fehler treten im Nachgang auf. Auch wenn der Kundenservice schnell reagiert und bemüht ist, aber ...