Reviews (142)

Overall rating
4.5
Counts per rating level
  • 94% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for B2B operations, noting its effectiveness in simplifying bulk orders and enhancing the wholesale experience. It features user-friendly ordering, customization options, and seamless integration with other apps. The responsive customer support, including weekend availability, is praised for quick issue resolution. Additional features like professional client forms and variant price management contribute to sales growth and global business usability.

August 12, 2021

This app takes a little bit of time to get used to but the features are robust and the support team is wonderful! The app is totally worth it and I think it will help me so much with our orders.

dip
United States
6 days using the app
Wholesale Helper replied August 18, 2021

Glad we could help with your orders!

- Wholesale Helper team

February 17, 2022

We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!

AAFKES B2B
Netherlands
5 days using the app
Wholesale Helper replied March 1, 2022

So happy to see you are using Wholesale Order Form and that it has been working great!

- Wholesale Helper Team

November 6, 2018

Fantastic App, exactly what we are looking for! Also great customer service, super fast response time, and very fast to help me fix issues I had!

Valor Distributions
Canada
5 days using the app
January 14, 2020

Support is slow and we often wait for 30minutes to even receive a response.
It appears support is subcontracted and the attitude of support staff show a lack of interest in resolving matters. (Jawad Arshad)

Feedback is promised but never provided.

'Select Product Category' in the top bar can't be sorted manually. It automatically sorts A-Z. We have +120 Collection to Select from.

We run a large ...

Phambili Food and Drink
South Africa
4 months using the app
December 5, 2021

Very good application, looking forward to updating more styles,Customer service replies quickly,good!

PLHURT
Poland
4 days using the app
Wholesale Helper replied December 13, 2021

Awesome to hear! New order form design just added too :)

October 27, 2017

Seth and his team have been great in not only helping implement the form (which is a great addition to our store and have had customers rave about it), but also helping us provide customizations for a reasonable price, all with great, fast. and friendly service.

Highly recommend the product to anyone looking to boost customer satisfaction.

Popsocket Samples
United States
4 days using the app
Edited March 13, 2015

This will be the first 1 star review we have ever left for an application. We work great with many other organized applications on Shopify. We were approached by the programmers of this application in the beginning stages of their application, and tried to work with them on issues we were having with their software.

Since the very beginning they were slow to fix issues, and the application was ...

zeroUV
United States
3 months using the app
November 9, 2021

We discussed some changes for 4 Weeks now. The different changes were made, but always in different versions of the Theme. We can't change any of the mistakes because we don't have access to the App's code. Response time to our Mails is horrifying 2 Days. Thats not professional work and we are forced to write such a review because we don't get any response at all.
The requested changes we had ...

b2b weich-alpaca
Germany
2 months using the app
Wholesale Helper replied December 15, 2021

Sincere apologies on the inconveniences you ran into. Your feedback is really valuable to us.

We understand that a lot of businesses depend on us to respond and deliver in a ...

January 17, 2020

This is the second app we have used with these guys and once again the support couldn't have been better! Very quick to respond and sorted out a minor issue on my site in a few minutes. The app solves a number of problems we had with B2B ordering.

Bawbags
United Kingdom
3 days using the app
Edited March 14, 2024

Wir haben lange nach einer B2B-Lösung gesucht und dachten mit Wholesale Order Form & ReOrder die perfekte Lösung gefunden zu haben. Aber leider läuft die App nicht reibungslos und auch nach 2 Wochen hat sich nichts verbessert. Im Gegenteil, je mehr man den Kundenservice kontaktiert, desto mehr Fehler treten im Nachgang auf. Auch wenn der Kundenservice schnell reagiert und bemüht ist, aber ...

BOLERO
Germany
About 2 months using the app