Sitemapper Pro Sitemap Builder , 345 reviews

Initially it was difficult getting support but I did get a reply within 7 days. The support I got when replied to was very quick and the issue was resolved well and to a high standard so I am pleased. Its very quick to judge when we do not get instant responses to support these days but we also need to remember some business are small and doing their best to grow and help. Not everyone has massive support teams on hand and support can take more time than usual.

Overall the help was excellent and the communication once started was constant until the issue was resolved. The team did go above and beyond the help I needed too.

As an app Im very happy with it and very pleased I waited for the support as it is worth it.

We had an incredible customer service experience with Thuong Mai. He was always ready to help, very polite, and assisted us with our sitemap. His commitment to providing exceptional support was truly impressive. We greatly appreciate his assistance and the positive experience he provided. Thank you, Thuong Mai, for delivering such great customer service! If we have any further inquiries or require additional help, we will not hesitate to reach out to you.

Awesome customer service with quick response after 1 hour. Overall experience is great! Will definitely refer to someone else

With Sitmapper Pro we found exactly what we were looking for. The support was great and fast. Thank you!

Efficient support service. They even upgraded their software with one specific demand that I have. Highly trusted!

I was very impressed with Thuong Mai from Sitemapper. My question was answered in a timely manner. They went the extra mile. I would highly recommend them. Thaks again.

Terrible customer support. I had issues with my sitemap so I sent several messages over a 3 day period. I sent these messages both by their app chat feature as well as to their support email address. I never received a reply from them. I had no choice but to remove their app. Very frustrating experience.

I did install the app, but I have a Google Search Console error when I try to update my sitemaps. I have been waiting for a answer, but this never Happened. They never answer me back :( Is sad since is looks to be a good app but the lack of communication it is a big issue

Excellent Service, their engineers designed my sitemap and also gave me advice how to input it on Google.

Excellent application and top assistance! The application performs perfectly what it was installed for and assistance immediately solved our configuration difficulty. Very Good!!