Google, Facebook & Insta Ads , 3,468 reviews
Campaigns were launched with the wrong audiences and goals. I couldn't fix it. It's easier to run a campaign through a Facebook business account and not pay extra
I am currently (& have been for a few days) trying to get a refund. As I was looking through this app and deciding if I even wanted it - I was charged a reoccuring $179 fee. Not only did I not even finish filling out information on the app, but I never put card information. I had no idea it would pull my card info straight from shopify. I have been in contact with Shopify & Sixads. I have an open ticket trying to get a refund with no success. The money has been taken out of my account. I had the app installed for a total of 15 mins. I am now paying for something I do not and will not use. I NEED MY REFUND!!
Hey!
Apologies for not meeting your needs. You made a purchase and thus you were charged. Yet since you haven't been using the app we have fully refunded you ;)
Regards,
Romas Juskevicius
CEO and founder at sixads
Terrible App, the interface is pathetic. It only imports a small portion of your products. And I was unable to edit any ads. I also noticed that after unistalling it does not remove the charge from your billing, Shopify needs to correct this asap...
Hey!
My apologies for not meeting your needs. Indeed we had some issues this weekend, but they are now fixed. As a saying goes "It's only those who do nothing that make no mistakes".
We'd be happy to have you back. Otherwise, my sincere apologies once again. I also got back to you with private message with more details.
Best Regards,
Romas Juskevicius
CEO and founder at sixads
Waste of money. The app requires payment for settings that are free on Facebook, Google and Instagram. There is no benefit to this application. It is not worth buying any package.
It did nothing at all. Just kept saying waiting for google ads to approve by tomorrow and its been 2 weeks so I uninstalled a waste of my time, I have same issue. Fix it or refund it
It did nothing at all. Just kept saying waiting for google ads to approve by tomorrow and its been 2 weeks so i unistalled a waste of my time
Hey!
My apologies for not meeting your needs. Sometimes we do not receive a response back from google for a very long time, which most probably was the case here.
We will quickly investigate the case here and get back to you personally.
Apologies once again.
Regards,
Romas Juskevicius
CEO and Founder at Sixads
So bad I don't recommend at all Trust me I've wasted a lot of money on I hope shopify remove it immediately. I hope shopify remove it immediately
No es gratis, tiene precios muy altos ..............................................................
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I just wasted my money on this app!!! never use it again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Hey!
Sorry to have let you dow. At the same time, I would appreciate if you could share what exactly went wrong so we could immediately fix it.
Regards,
Romas Juskevicius
CEO and Founder at sixads