Reviews (162)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across platforms like Shopify, Square, and TikTok Shop. Key benefits include automation that saves time, reduces manual errors, and efficiently manages multi-location syncing. The user-friendly interface and easy setup process are also praised. Customer support, especially from representatives like Teshanie and Jorge, is noted for being responsive and effective. Features such as real-time syncing and bulk edit capabilities are highlighted as crucial for enhancing operational efficiency.

June 8, 2023

I have been using this for about a month now and everything has been seamless! Hooks up and syncs to Shopify well! Would recommend!

Sincerely Yours
United States
About 1 month using the app
o2oCommerce Inc. replied June 20, 2023

Thank you for your wonderful feedback! We're thrilled to hear that your experience with our app has been seamless and that it has effectively hooked up and synced with your Shopify store.

Ensuring a smooth integration and syncing process is our priority, and we're glad that we have met your expectations. We appreciate your recommendation and are grateful for your support.

January 24, 2023

New to using it, had a few troubles getting organized and the customer help chat was quick and super useful!

Frank Whites Dive Store
Canada
Over 2 years using the app
o2oCommerce Inc. replied February 22, 2023

We are glad your setup was successful with the help of our onboarding staff. We hope to make self service easier in the future as well, thanks for your feedback!

August 15, 2023

This is the only app that has actually synced with my store! It’s Been so easy and when I had confusion about the free trial the support chat helped me quickly ! I would 10/10 recommend!

IzahHandmade
United States
About 1 month using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that SKU IQ has successfully synced with your store and that our support chat was able to assist you promptly. Your recommendation means a lot to us, and we're here to continue providing a seamless experience for you. If you ever have more questions or need assistance, don't hesitate to reach out. Thank you for choosing SKU IQ!

May 27, 2023

I have been using this app for a few weeks now along with other apps for multiple sales channels. I can tell you, SKU IQ is one of the easiest apps to use and the fastest too. When I make a change in my Shopify, it takes only few seconds when it is automatically sync in my SKU IQ. It is super easy to publish the items in my TikTok Shop. Regardless if it is one item or a bulk. Oh Yes! Bulk edit is super easy too. When an order is placed, everything is sync right away and super easy to track. It totally reduce my time posting items so I can focus in other things now :) Highly recommended.

Jadrina
United States
About 1 month using the app
o2oCommerce Inc. replied June 20, 2023

Thank you so much for your outstanding review! We're thrilled to hear that SKU IQ has been serving you well and providing a seamless experience alongside other apps for multiple sales channels.

We're delighted that you find SKU IQ to be one of the easiest and fastest apps to use. It's great to know that changes made in your Shopify store are automatically synced within seconds in SKU IQ, streamlining your processes and saving you valuable time.

We're glad that publishing items in your TikTok Shop is a breeze, whether it's a single item or in bulk. Our goal is to make the process as simple and efficient as possible, and we're thrilled to have achieved that for you.

Furthermore, we're pleased to hear that order syncing and tracking have been smooth for you. It's our aim to provide real-time updates and make it easy for you to manage your orders effectively.

Thank you for recommending SKU IQ, and we're glad it has helped you save time so you can focus on other aspects of your business. If you ever need further assistance or have any questions, please feel free to reach out. We're here to support you.

July 15, 2023

SKU IQ is very user friendly and they have a great support team that helps you get connected with your Shopify Store. They are always willing to help. I highly recommend if you want to connect your Shopify store to TikTok Shop!

Strive Sports Wear
United States
About 1 month using the app
o2oCommerce Inc. replied September 1, 2023

We're delighted to hear that you find SKU IQ user-friendly and that our support team has been helpful in connecting your Shopify store to TikTok Shop. Your recommendation means a lot to us, and we're here to continue providing assistance whenever you need it. Thank you for choosing SKU IQ!

March 28, 2023

I recently had the pleasure of working with SKU IQ Realtime Inventory Sync and I couldn't be more impressed with their service. I was struggling with linking a product and was unable to figure it out on my own. However, the SKU IQ team was extremely helpful and went above and beyond to solve the issue for me.

Their level of expertise in inventory management and product syncing is truly remarkable. They were able to provide clear and concise instructions, guiding me through the process step by step until the problem was fully resolved. Their customer service was exceptional, and they made me feel valued as a customer.

Overall, I highly recommend SKU IQ Realtime Inventory Sync to anyone in need of inventory management assistance. Their dedication to providing excellent customer service and expertise in their field is truly remarkable. Thank you SKU IQ for your outstanding support!

HIGHLY FLAVORED XOTICS
United States
About 1 month using the app
o2oCommerce Inc. replied April 25, 2023

Thank you for sharing your experience with SKU IQ. We are thrilled to hear that our team was able to provide you with exceptional customer service and resolve your product syncing issue.

At SKU IQ, we take great pride in our expertise in inventory management and product syncing, and we're glad that our team was able to guide you through the process and provide clear and concise instructions.

November 22, 2022

Sku IQ has successfully helped me we integrating me POS with my online platform. The representative was very patient with me and helped me get through my problem quick and easy. i would definitely recommend

LavishedLux
United States
About 1 month using the app
o2oCommerce Inc. replied December 6, 2022

This is great to hear! Thanks for leaving feedback, we love to hear from our users :)

June 15, 2023

Their customers service is NEXT LEVEL amazing. Its not a common ting anymore and having them be so on top of things and have such urgency as if it was their own business they were helping is truly amazing. Never had an issue that couldn't be resolved quickly and efficiently - and most important - easily!

Collins St
Canada
30 days using the app
o2oCommerce Inc. replied June 20, 2023

Thank you for your incredible review! We're absolutely thrilled to hear that our customer service has exceeded your expectations and provided you with a next-level amazing experience.

At SKU IQ, we take pride in delivering exceptional customer service, and we're glad to know that our team has been on top of things and displayed a sense of urgency to assist you as if it were their own business. Your satisfaction is our top priority, and we're dedicated to ensuring that you receive the support you need.

August 17, 2023

Hello,
I have use SKU IQ for a month now and it has been AMAZING! It saves me so much time syncing my items to all of my platforms. If you are using TikTok Shop you MUST sign up for SKU IQ. It is well worth it. They give you a 30-day trial. I just upgraded my plan.

BB's 2 Boutique
United States
29 days using the app
o2oCommerce Inc. replied September 1, 2023

We're thrilled to hear that SKU IQ has been AMAZING for you and that it's saving you valuable time syncing your items across platforms. Your recommendation is greatly appreciated, and we're delighted that you found it worth upgrading your plan. If you ever have more questions or need assistance, please don't hesitate to reach out. Thank you for choosing SKU IQ!

July 19, 2023

So far App is great for Bulk adding products to TikTok Commerce Shop. Uploading each product one by one is a nightmare!

JACHS NY
United States
28 days using the app
o2oCommerce Inc. replied August 6, 2023

Thank you for your positive feedback! We're thrilled to hear that our app is helping you with bulk adding products to your TikTok Commerce Shop. We designed it with efficiency in mind, and we're glad it's making the process easier for you