Reviews (156)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to sync inventory across multiple platforms, including Shopify and TikTok Shop. It's praised for its user-friendly setup, instructional video, and responsive customer support via live chat and email. Merchants commend its real-time inventory updates, bulk edit capabilities, and effective onboarding process. Some have reported improved inventory management and increased sales.
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I absolutely love this App. We were able to seamlessly connect our online orders which helped us automate our Shopify store. I cant recommend them enough. Very helpful.
We seem to regularly have issues with the stock and order syncing between TikTok shop and our shopify store. SKU IQ says everything is working as normal but some orders just go missing and stock is regularly at different levels across the platforms.
Thank you for sharing your feedback. We apologize for the issues you've experienced with stock and order syncing between TikTok Shop and your Shopify store. Our support team is actively assisting you to resolve these concerns.
We understand how critical accurate inventory and order management are for your business. While SKU IQ indicates that everything is functioning as normal, we recognize the challenges you're facing with missing orders and stock discrepancies. Rest assured, we are dedicated to identifying and addressing the root cause of these issues.
Please continue to work closely with our support team, and we will keep you updated on our progress. Your patience and understanding are greatly appreciated as we strive to improve our services.
Thank you for your continued support.
Easy setup and looks like this app is gonna be really useful in keeping all my records in one place!
Marjorie helped with the onboarding process and made it simple and easy.
Thank you so much for your positive feedback! We're thrilled to hear that you found the setup process easy and that SKU IQ is helping you keep all your records in one place.
It's wonderful to know that Marjorie was able to make your onboarding process simple and easy. We will definitely pass along your kind words to her.
If you have any further questions or need assistance as you continue to use the app, please don't hesitate to reach out. We're here to support you!
We Canceled the app and they continued to bill us. Unacceptable.
We apologize for the inconvenience you experienced with billing. After investigating, we found that you uninstalled the Shopify app but that's not where billing was originating. Since we did not receive a cancellation request via email or the cancellation form on your dashboard, the billing continued.
To resolve this, we have issued a refund for the most recent charge and have canceled your account moving forward. We hope this helps to rectify the situation.
SKU IQ values your business and we're sorry to see you go. We wish you all the best in finding the perfect inventory management solution!
A very seamless set up - and when we experienced some issues due to a Tik Tok Update, the team worked so quickly to resolve our problem!! Great customer support from Sergio!
We're delighted to hear about your positive experience with SKU IQ and our customer support team, especially Sergio. It's great to know that the setup was seamless and that we could quickly resolve the TikTok update issue for you. Thank you for your feedback!
We used SKU to connect our Square Inventory with our Shopify POS. Our inventory numbers are automatically updated with each sale so we know exactly where we are and their customer service is prompt and helpful.
Thank you for sharing your experience with SKU IQ! We're thrilled to hear that our integration between Square Inventory and Shopify POS has been instrumental in keeping your inventory numbers up to date and accurate.
Providing prompt and helpful customer service is a top priority for us, and we're delighted to hear that you've had a positive experience with our support team.
We appreciate your loyalty over the past year and look forward to continuing to support your business needs. If you have any questions or need further assistance, please don't hesitate to reach out.
Didn't seem to work so well with Lightspeed and was expensive
We appreciate your feedback and apologize for any inconvenience you experienced with SKU IQ. We're sorry to hear that our integration with Lightspeed didn't meet your expectations. We're constantly working to improve our app and enhance compatibility with various platforms, and your feedback will be taken into account as we strive to make our services better. Our support team will be reaching out to see if we can assist you promptly!
Regarding pricing, we understand that cost is an important factor for our users. We aim to provide value for the investment made in our app through features, support, and continual updates. If you have any further concerns or suggestions, please don't hesitate to reach out to our team. We're here to assist you and address any issues you may encounter. Thank you for bringing this to our attention.
I would highly recommend, great for tiktok integration and good customer support!
Thank you for recommending SKU IQ! We're thrilled to hear that you've had a positive experience with our TikTok integration and found our customer support to be helpful.
Enabling seamless TikTok integration is one of our goals, and we're glad to hear that it's been beneficial for your business.
We're here to support you every step of the way, so if you have any questions or need assistance, please feel free to reach out.
The system seems to integrate well. The customer service was good and onboarding was smooth.
Thank you for sharing your experience! It's wonderful to know that the system integrates well and that our customer service and onboarding process met your expectations. We're here if you need anything else!
I am very pleased to be able to sync Shopify and Square. I am part of a FB group for selling a particular type of product and have heard it was impossible to do this. I am keeping this secret close to me for the moment but can't wait to share the success.
Great to hear that you're pleased with the Shopify and Square sync! We're thrilled to have been able to provide a solution that meets your needs. Your secret is safe with us, but when you're ready to share your success, we'll be here cheering you on! Thanks for choosing SKU IQ.