SKU IQ for TikTok Shop or POS , 150 reviews

We appreciate you taking the time to share your experience with SKU IQ, and we genuinely value your feedback. It's essential for us to address your concerns and clarify the situation.

First and foremost, we want to acknowledge the difficulties you've encountered with your TikTok Shop, and we understand your frustration. We've thoroughly investigated your case, and it appears that the challenges you're facing may not be directly related to SKU IQ. During a recent interaction with our team, we noticed that you have a pre-existing connector app installed, which is likely the first-party TikTok/Shopify integration. This integration could be the root cause of your issues, particularly the inability to edit or add new products.

To assist you in resolving these problems, we would like to work closely with you to remove or uninstall the first-party TikTok/Shopify app, which may be causing conflicts in managing your shop. Our team had a call with you on Friday, but upon reviewing the call it sounds like our agent did not recognize the issue to be the first-party app. We tried to call again this morning and received no response, so we will be following up via email with a meeting invite in order to continue to assist.

Our primary aim is to ensure that your experience with SKU IQ is smooth and productive. Even if the issues are not directly linked to our application, we are dedicated to assisting you in regaining control of your TikTok Shop and addressing any challenges you've faced.

Your feedback is invaluable, and we are committed to providing top-notch support. Please watch for an email from us outlining the next steps and guiding you through the process of resolving your issues.

Thank you for sharing your concerns, and we look forward to working with you to overcome the difficulties you've encountered.

Thank you for your glowing review of SKU IQ! We're thrilled to hear that you found our platform to be a game-changer for your business.

It's always frustrating when you encounter issues with other apps, and we're glad you gave SKU IQ a try. We designed our platform to be user-friendly and efficient, and we're delighted that you found it easy to get started and link all of your products hassle-free. Saving you time and simplifying your e-commerce operations is what we aim for!

Your 10/10 recommendation means the world to us, and we truly appreciate your support. If you ever need assistance, have questions, or want to explore more features of SKU IQ, please don't hesitate to reach out. We're here to help you succeed.

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you've experienced, and we are committed to resolving this issue promptly.

We understand how frustrating it can be to encounter syncing problems and inventory discrepancies, and we want to assure you that we take this matter seriously. Rest assured, our technical team has been alerted to your situation, and they will be reaching out to you directly to investigate and address the issues you've been facing.

Our goal is to provide you with a seamless and efficient experience with our platform, and we're committed to ensuring that you can log in without any further disruptions. Additionally, we will work diligently to rectify any over-selling issues caused by inventory inaccuracies.

Once again, we apologize for the inconvenience you've endured, and we appreciate your patience and understanding as we work to resolve these issues. Please expect a member of our team to contact you shortly to assist you in resolving your concerns.

Thank you for your kind words and positive feedback regarding your experience with SKU IQ. We're thrilled to hear that you found our platform quick and easy to use, with a clear and understandable interface.

It's fantastic to know that you've found our customer care team readily available and helpful whenever you've needed assistance. Providing excellent customer support is a top priority for us, and we're here to ensure your experience with SKU IQ is as smooth and successful as possible.

If you ever have more questions or need assistance in the future, please know that we're always here to assist you. Your satisfaction is important to us, and we appreciate your continued trust in SKU IQ.

We are glad your setup was successful with the help of our onboarding staff. We hope to make self service easier in the future as well, thanks for your feedback!

Thank you for your kind words and for sharing your experience with SKU IQ's support and integration process. We're thrilled to hear that our one-on-one assistance helped you link your TikTok to your Shopify shop effectively. We understand the value of clear guidance, and we're delighted that you found it worthwhile. We appreciate your recommendation and are here to support you throughout your journey with SKU IQ. If you have any more questions or need further assistance, please don't hesitate to reach out.

We have been made aware of the recent downtime over the weekend, and we sincerely apologize for any disruption it may have caused. Our technical team has confirmed that the site and app are both running as expected currently.

Regarding your concern about reaching our support team, we do offer support during our regular business hours, which are Monday through Friday from 8 am to 4 pm Mountain time. Requests opened during the weekend will be responded to promptly on Monday. We are actively working on improving our support options to better assist our customers in such situations. We currently offer support via live chat, callback voicemail, and email.

Thank you for choosing SKU IQ, one of our support representatives should be reaching out to you shortly to ensure that things are working properly for your account.

We're delighted to hear that SKU IQ has met your expectations and fulfilled your needs. Providing excellent and responsive customer service is a priority for us, and we're glad to hear that you had a positive experience with our support team. If you ever have more questions or need assistance in the future, please feel free to reach out. Thank you for choosing SKU IQ, and we look forward to continuing to support your needs!

Thank you so much for taking the time to leave a review of your experience with SKU IQ thus far. We are pleased to hear that you've worked with our amazing support team and gotten your account configured to your liking!

Thank you for your feedback! We're glad you're happy with SKU IQ.