Reviews (357)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for selling digital products like eBooks, videos, and courses, praising its user-friendly interface and seamless Vimeo integration. Key features include automatic updates and file organization, which streamline operations and reduce customer service workload. Merchants also appreciate the exceptional customer support and cost-effectiveness, enhancing their professional content delivery.
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Easy to setup. i really love it!
Hi!
We're absolutely thrilled to see that you love our app! We made it with the aim to be user-friendly and simple, so we're delighted that you found it easy to set up.
We greatly appreciate your 5-star rating and your wonderful review!
Don't hesitate to reach out if you have any suggestions or need any assistance in the future!
Thanks again for the love!
All the best!
Sehr übersichtliche und verständliche App.
Genau das richtige für mich und den Verkauf von digitalen Dateien.
Auch der Kundensupport ist sehr kompetent und schnell zur Stelle wenn man Fragen oder Probleme hat. Ich bin sehr zufrieden!
Hey,
Thank you for your review!
We are very pleased that our app meets your needs, and it makes us happy to hear that our customer support was able to assist you successfully!
Your satisfaction is our top priority!
If you have additional questions, please do not hesitate to contact us again!
Regards!
The app works great and I'm very happy. The only problems I had were operator errors. Jason was very patient and helped me complete the setup so it's working smoothly now. I was a bit frazzled and really appreciated the extra help. Great job Jason!
Hi there!
We're thrilled to hear that our app is working great for you and that you are satisfied with the provided support!
Your feedback serves as a great motivation for our team to keep delivering exceptional customer service. If you need any other assistance or have questions in the future, don't hesitate to reach out. We're here to help!
All the best,
The Shop Circle Team
A great app with fantastically responsive and friendly support.
Hello,
Thanks for your fantastic review! We're thrilled to know that you've had a great experience with Sky Pilot. Your positive feedback truly inspires us to keep working hard.
Knowing that you find our support team friendly and responsive validates our efforts to provide exceptional service to our users - our goal is always to be there for you when you need us.
Your positive comments encourage us to continually provide a great app and excellent service. We always like to hear from our users and we highly appreciate you taking the time to share your positive experiences with us.
Warm Regards,
Shop Circle Team
App is working great and I love the way it integrates with my shopify theme. Looks very professional.
Hi there!
We're thrilled to hear that Sky Pilot is working great for you and that you like how it integrates with your Shopify theme. It's fantastic that you find it professional-looking as that's exactly what we aim for. So this positive feedback really motivates us!
Do not hesitate to reach out if you have any suggestions or need further assistance. Your feedback is of huge significance to us.
Many thanks from the Shop Circle team.
Support is TOP notch! I was really struggling with some of the customization for my customer accounts library and thought I'd give the chat a try.
I initially spoke with Đanin who helped me some and then asked for some specifics regarding which customizations I'd like to have and that they'd get back to me. Not long after, Alessandro checked in with me and he was able to fix every single element of my customization requests - being sure to send screenshots to confirm how it should appear.
I am so incredibly grateful I was able to connect with Allesandro and the team and for the lightning quick support!
Hello,
It's absolutely heartening to read such a positive review from you. We're thrilled that you found our support to be top-notch. Our team, including Đanin and Alessandro, always strives to deliver swift and accurate assistance, and we greatly appreciate your acknowledgment of their dedicated efforts.
It makes us incredibly happy to know that you have been able to customize your customer accounts library to your satisfaction and that you found our prompt assistance valuable. We truly value your gratitude and are always here to support your future needs.
Your encouraging words will certainly motivate our team to continue providing excellent service. We can't express enough how much we appreciate your 5-star rating!
Thanks again for taking the time to share your experience. Your feedback plays a crucial role in helping us continue to improve our app and services.
Best Wishes,
The Shop Circle Team
Sky Pilot provides everything we require to provide both a physical item and accompanying video and digital content to our customers.
Alessandro also provided incredible support for us as well as coding part of our theme to accomodate the addition of a flip book in the customers 'Account Page' - We are beyond happy!!
Hi there,
Wow, we're absolutely thrilled to hear you've had a fantastic experience with Sky Pilot! It's been our pleasure to provide you with a versatile solution for your business needs.
It's particularly gratifying to know that our team, especially Alessandro, has been able to assist you in a way that has left you beyond happy. Our goal is to ensure our clients feel supported, and it's fantastic that we've been able to achieve this with you.
Of course, we're here for you if ever you need additional support or assistance with any aspect of our app going forward. Thank you so much for sharing this positive experience. Your feedback helps us continue to provide exceptional service for all our customers.
Warm Regards,
The Shop Circle Team
I am incredibly impressed that I was able to get someone right away! A live person on Google Meets who walked my through everything step by step how cool! This platform is very user friendly & beginners friendly! Great job Sky Pilot! I will give you a shout out on my Youtube channel as well :-)
We're thrilled to hear that you had such a positive experience with Sky Pilot - Digital Downloads!
It's wonderful to know that our live support via Google Meets proved beneficial and that you found our platform user-friendly and beginner-friendly. Your shoutout on your YouTube channel is immensely appreciated! This kind of support truly motivates us to continue providing exceptional service. Thanks again for your enthusiastic review, and don’t hesitate to reach out if you need any more assistance in the future.
Best regards,
The Shop Circle Team
We migrated from the digital downloads app and have had a great experience.
Thank you for your wonderful review!
We're thrilled to hear that you had a great experience migrating from the digital downloads app to Sky Pilot - Digital Downloads. At Shop Circle, we strive to make the transition as smooth as possible and your feedback confirms that we're on the right track.
If there's anything you need assistance with in the future, or have any suggestions to further improve our app, we would be more than glad to hear from you. Your feedback plays a significant role in our continuous efforts to serve our users better.
Thanks once again for the 5-star rating. We appreciate your support!
Best Regards,
The Shop Circle Team
Awesome personal, especially Muaza.
She helped with all my questions and she was very polite.
Thank you so much for your amazing feedback!
We strive to provide the best customer service and we're thrilled to hear that Muaza was able to assist you and make your experience with Sky Pilot - Digital Downloads a positive one. Your kind words mean a lot to us. We'll make sure to pass your compliments on to her.
Remember, if you need any further assistance, our team will be more than happy to help. Your feedback is greatly appreciated and helps us to further improve and deliver top-notch service to our customers.
Best Regards,
The Shop Circle Team