Reviews (1,053)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving site navigation and user experience, noting its customizable mega menus that enhance customer engagement and potentially boost sales. It features an easy setup with a user-friendly drag-and-drop interface, requiring no technical skills. The app performs reliably across various themes and devices, and the customer support is frequently highlighted for its quick, professional, and effective assistance with both simple and complex issues.

July 12, 2024

Me funciona perfectamente y el soporte es muy rápido y efectivo

Parson Garage Shop
Spain
7 months using the app
qikify replied July 15, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

August 3, 2024

its good

Divine Velvet
Pakistan
About 2 months using the app
qikify replied August 22, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 8, 2024

Support team been really helpful in setting my menu up on and helping with other little tweaks I wanted changing. Really happy with qikify and would definitely recommend

Outdoor Iconic
United Kingdom
About 1 month using the app
qikify replied August 13, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

July 28, 2024

Una app maravillossa!

Curvalia
Spain
About 2 months using the app
qikify replied July 30, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

July 14, 2024

Amazing menu builder with an amazing support team!

KontjeKietelen.nl
Netherlands
3 months using the app
qikify replied July 22, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

July 5, 2024

I've used this app for years with 2 different businesses. It's easy to use and it has the features. I'm a big fan...support is top notch every time I reach out.

Rising Tide Fly Shop
United States
6 months using the app
qikify replied July 15, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

July 25, 2024

Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does not really care to be honnest. There's a bunch of other apps for this, I'm shopping another one right now. Do yourself a favor, and find another one than this one.

***UPDATE : Reached out to our internal developers, AND to shopify developers, and both confirmed that all of the issues we have is related to their app. Filed an official complaint. Again, cannot stress enough how much trouble you'll get with this app, and how easier it is to simply start working with another one from the start.

Koop
Canada
About 1 month using the app
qikify replied July 30, 2024

Hi there,
We sincerely apologize for your experience with our app.
Our support team sent emails to you in order to help you fix the issue but it seems you have not received it.
Could you check your email folder again?

August 9, 2024

Qikify is the reason I have been able to create stunning high end flyout menus for my client websites with no backend code. Plus the support is amazing. Highly recommend.

My Store
United States
20 days using the app
qikify replied August 13, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 9, 2024

One of the easiest to set up and beautiful menus truly. Not to mention, the best support team I've ever experienced, so eager to help!

AD Handel
Netherlands
14 days using the app
qikify replied August 13, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

July 3, 2024

Très pratique je recommande

Ma boutique
France
About 2 months using the app
qikify replied July 6, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team