Reviews (1,094)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store menus with its user-friendly drag-and-drop interface, allowing easy customization with images, text, and various styles. It supports multilingual setups, ideal for global e-commerce sites, and ensures responsive design for optimal function on both desktop and mobile devices. Exceptional customer support is frequently praised, with a responsive team available even on weekends and offering custom coding assistance.

October 21, 2024

Great app and customer service, totally recommended.

AitnePresents
Netherlands
5 months using the app
Qikify replied October 25, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 22, 2024

A little harder to set up than I would have liked (required editing site code) but far more customizations than my previous menu app and now works well.

Diana West LactForms
United States
3 days using the app
Qikify replied August 26, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 16, 2024

Easy to use, flexible and good support.

Dinnerbox
South Africa
Almost 3 years using the app
Qikify replied August 22, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

July 25, 2024

Been using this app for about 1-2 months. Not user friendly, and customer service is beyond hard to reach. When they do finally answer, it's with vague answer, and no solution to problem. If you website has multilanguages, then you're screwed, because the multilanguage cannot translate the mega menu, and this app does not support anything beyond basic name. So they don't have a solution, and does not really care to be honnest. There's a bunch of other apps for this, I'm shopping another one right now. Do yourself a favor, and find another one than this one.

***UPDATE : Reached out to our internal developers, AND to shopify developers, and both confirmed that all of the issues we have is related to their app. Filed an official complaint. Again, cannot stress enough how much trouble you'll get with this app, and how easier it is to simply start working with another one from the start.

Koop
Canada
About 1 month using the app
Qikify replied July 30, 2024

Hi there,
We sincerely apologize for your experience with our app.
Our support team sent emails to you in order to help you fix the issue but it seems you have not received it.
Could you check your email folder again?

October 29, 2024

nice app and better support team! 5 stars!

Virago
Spain
4 days using the app
Qikify replied October 31, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

October 14, 2024

Easy to use, I am using this first time.

Tavaratalo Koivumäki
Finland
4 days using the app
Qikify replied October 15, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

July 5, 2024

I've used this app for years with 2 different businesses. It's easy to use and it has the features. I'm a big fan...support is top notch every time I reach out.

Rising Tide Fly Shop
United States
6 months using the app
Qikify replied July 15, 2024

Hi there,

We're thrilled to hear you had a positive experience with our app! Your kind words mean a lot to us.

We take customer satisfaction seriously and really want to provide our customers with a standard service. Thanks for taking the time to share your thoughts! It truly motivates us to keep delivering the best possible experience for our customers.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again,
Qikify Team

August 20, 2024

The menus are easy to set up, and the customer service is excellent!

Lakota Made
United States
2 months using the app
Qikify replied August 22, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

August 14, 2024

works very well

Homla - Premium Goods
Argentina
Over 1 year using the app
Qikify replied August 22, 2024

Thank you so much for the review! You made our day!
We’re glad to hear that you’re enjoying your experience with our app.
We’re always here for you anytime so don’t hesitate to contact our support team at support.qikify.com.

Cheers!

November 10, 2024

Application fonctionnelle. SAV proactif. Equipe à l'écoute même le dimanche. Temps de latence parfois sur l'interface utilisateur. Merci à l'équipe Shopify.

DECOLIM
France
2 months using the app
Qikify replied November 11, 2024

Thank you so much for the review!
We’re glad to hear that you’re enjoying your experience with our app.
If there is anything we could help you to increase your satisfaction with our app, please don’t hesitate to contact our support team at support.qikify.com.

Cheers!