Look, I'm no expert. Brand new to this. But when I ask support an apparently dumb question, I don't think it's very helpful to reply with an attitude. I'd suggest looking elsewhere for your tab needs if you think you'll have any trouble setting this up as there are lots of apps doing this.
Sorry if our response sounded rude, we did not try to be rude.
If you need help with application setup, please contact us through Live customer support chat and we will respond right away.
From your side you don't need to add any code to your theme as application loads from Shopify Api, not from your theme.
You can create tabs two ways.
If you need Specific tabs, use heading 5 at your product description after you activated them inside the app:
To add tabs to multiple products or collections use Shared tabs, you can only create them inside the app:
The Pop Culture
Customer care - after long discussions, support was very helpful by tweaking the code of the app to add title below reviews.
Hey there again,
This is the developer of SmartTabs writing you. Sorry for the confusion caused, but let me explain the situation.
1. We do not edit, alter or modify the reviews block in any way. We only move It to the tab without removing any content.
2. When deactivating the reviews tab, the title that you want cannot still be seen: https://prnt.sc/rjhkr3 So the issue is with the reviews app.
3. We cannot contact the review app directly, our emails get ignored. That's why our customer do that for themselves.
I deactivated the reviews tab in our app and you should check for yourself. You will see how It displays by default and then contact the review app. They will see that the issue is from their end and we cannot do anything about It.
its, a great tool to gains trust----------------------------------------............................
Customer care - chat has helped online and they tweaked the codes and i got the tabs in product page. Appreciated Mr. Edi for the Quick help.
Customer support was insane! They answered me in 2 seconds and did the impossible for me. Good job to you guys!
makes my productpage look so much better! It s not so messy anymore and you can add much more information. And support is great!
Pupsy™ | Harnais personnalisé pour chien
customer service is available at any time and will take the necessary steps to adapt the application to your site according to your request. Thank you for customizing the application for my site.
For the most part, the app has worked well but have found that the tabs don't work on the Internet Explorer browser. I tried contacting the customer service a week ago and have not yet got a response. Wondering if this is an existing issue with this app.
I found email which you sent us 2 days ago. We replied to your question in a few hours. Can you please check your email?
Also we have Live customer support chat, if you have any questions or need any assistance please write us trough there and we will reply to you in a few minutes.
I sent you a message trough our live customer support chat. Please reply and let's resolve the issue there.
Tk Digital team
excellent support team, very responsive! the app itself is amazing, keep your product page clean & organize!
Ease of Use and intuitive design. Does not even add to my page's loading speed at all. Awesome work!