SmartBot: Leading AI Chatbot
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (309)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its 24/7 AI-powered customer support, which handles inquiries efficiently and improves engagement with personalized, seamless responses. The user-friendly interface facilitates easy setup and management, while its integration capabilities enhance query resolution. Merchants appreciate the responsive support team and the app's ability to adapt and learn from interactions, noting its cost-effectiveness in boosting conversion rates and customer satisfaction.
Refine
-
By rating
This SmartBot app is amazing. I would highly recommend businesses to try it. It cuts down on all the question emails you receive by providing answers to the customers right away. It gives you insight as to what your customer need and asking for. Plus, it's a great pre-sale tool by offering discount. Try IT..
Hi Elite Creed Natural,
Thanks for sharing your fantastic experience! 🌟
Super happy to hear you're loving SmartBot. It's awesome it's making things smoother with those customer questions and helping you get the inside scoop on what your customers need. And who doesn't love a good discount, right? Really appreciate your review.
only follow up feature is missing or maybe i dont know how to use otherwise very good application
CLstore, thanks for the positive review! We're glad you're enjoying the app.
Just a heads up, our bot does ask for contact details during chats for follow-ups. 🌍If you need a hand with this or anything else, just let us know!
Great APP.
Good for me.
Thank you for your kind words, Jakemy Store! 🤩
Nice to hear you're finding the app great and useful!
Hey there, I just had to share my thoughts on this chatbot! It's seriously impressive and deserves all five stars and more.
First off, it's incredibly user-friendly. I'm not usually one to use chatbots, but this one made it a breeze. Whether you're a chatbot pro or just trying it out, you'll find it easy to interact with.
This chatbot's responses are smooth and natural. It's like chatting with a real human! It understands my questions and provides helpful answers without any hiccups.
Privacy is a big deal, and I'm happy to say that this chatbot respects that. It doesn't ask for personal information and keeps the conversation focused on what I need.
But what really stood out to me is the level of customization. This chatbot adapts to my preferences and provides personalized recommendations and assistance. It feels like it knows me.
In a nutshell, if you're looking for a chatbot that's easy to use, understands you like a friend, respects your privacy, and even personalizes your experience, this is the one to try.
SmartBot made shopping on our website a breeze! The personalized recommendations were spot on, and tracking orders was so convenient. Highly impressed!
Actually I love this app so much, easy use on it, and robot reply better then mine, but, they don’t have a option for live chat / let the customer leave a message, and we can reply later, ( or I don’t know how to setting? ) so I only can give 4star , if they can fix it, I will upgrade the plan.
Thank you for your kind words and valuable feedback! We're thrilled to hear that you love our app and find it easy to use. We appreciate your suggestion about the live chat option. Our team is actively working on enhancements, and your input is crucial to our improvement process. If you have any questions about settings or need assistance, please don't hesitate to reach us!
Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.
Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.
Initial experience is good. It's fast too much. Amazing !
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!
I love it but my stopped working and I do not know why.
Hope they fix the problem
Hi RoseAnn team,
We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and maintenance issue which affected its functionality.
We're glad to inform you that the issue has been resolved, and SmartBot is up and running smoothly again. Please feel free to enjoy its functionalities as before.
Thank you for your understanding, and we appreciate your support and patience.
Best regards,
SmartBot team
This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.
Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior.
Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.