SmartBot: Leading AI Chatbot
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (366)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for boosting customer support efficiency, likening it to a full-time employee. It offers quick, accurate responses, enhancing customer confidence and engagement, which helps increase conversion rates with personalized recommendations. The AI chatbot is easy to train, integrates well with websites and social media, and handles a range of inquiries. Merchants appreciate its intuitive design and the responsive support team.
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Great tool but it would be better if there was an opportunity to join the chat to answer any sticky questions.
Thank you so much for sharing your thoughts with us! We're thrilled that you find our tool great. We understand your suggestion about joining the chat to address sticky questions, and we're actively exploring ways to enhance our features. If you ever have more ideas or feedback, feel free to let us know.Thank you for choosing SmartBot.
Initial experience is good. It's fast too much. Amazing !
Thank you for taking the time to share your feedback! We're delighted to hear that you had a positive initial experience with our service. We appreciate your support and look forward to continually providing you with an amazing experience. Thank you for choosing us!
I love it but my stopped working and I do not know why.
Hope they fix the problem
Hi RoseAnn team,
We deeply apologize for the inconvenience you faced due to the temporary unavailability of our SmartBot app. We've recently experienced an upgrade and maintenance issue which affected its functionality.
We're glad to inform you that the issue has been resolved, and SmartBot is up and running smoothly again. Please feel free to enjoy its functionalities as before.
Thank you for your understanding, and we appreciate your support and patience.
Best regards,
SmartBot team
eenvoudig te implementeren en werkt direct
bij het begin wel goed volgen/trainen, maar vrij vlot handelt hij 70% van de vragen af
Hello, Retro Cycling, thank you for your positive feedback! I'm glad that Smartbot could provide you with a wonderful experience. 🌟
Poor customer service no phone number for support
Hi,
We apologize for any inconvenience you've faced. We've tried contacting you several times, but have not received a response. If you have specific issues, please reach out to our customer support email at service@bestchat.com. We're committed to resolving any problems or concerns you may have.
Thank you for your understanding.
This unprofessional company had a conversation with my chatbot during which they insulted our brand and our current chatbot provider. Next time, I willI report you to Shopify and request that they permanently remove your business from the Shopify App Store.
Thank you for sharing your feedback. We were surprised to learn about your dissatisfaction, particularly regarding unprofessional conduct during a conversation. We have reached out to you and received a screenshot, providing explanations accordingly. It appears that this may be a case of unfair competition, and we understand that such situations can be frustrating. We deeply disapprove of such behavior.
Your quick installation and uninstallation within one minute puzzled us, as it seems you may not have experienced a chat in SmartBot. We sincerely invite you to experience SmartBot chat again and welcome you anytime.