SmartBot: Leading AI Chatbot

SmartBot: Leading AI Chatbot

Reviews (124)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
October 10, 2024

Very informaitonal

Coriolis
New Zealand
22 minutes using the app
October 4, 2024

Amazing!

IBI Scientific
United States
22 minutes using the app
September 25, 2024

Excellent, intelligent, personnalisable

UZINAGAZ
France
19 minutes using the app
September 16, 2024

Seems good

Wave Shades
Australia
21 minutes using the app
August 27, 2024

Honestly pretty bad.

It’s great that it links to your shopify store but the training options are way too limited which makes it impossible to use this AI bot for anything above tracking orders, making very basic (and often wrong) suggestions and redirecting customers to store policies.

Also note that these developers offer 30% off the plan if you leave a good review which makes this review page completely erroneous.

Mori Film Lab
Belgium
29 minutes using the app
BestChat replied September 2, 2024

Dear Mori Film Lab,
I understand that your interaction with the bot was limited to less than 30 minutes, which may not provide a comprehensive view of its capabilities. We encourage our users to explore the various features and training options available, as they can greatly enhance the functionality of the bot beyond basic order tracking and customer redirection.

Regarding the discount you mentioned, please note that our promotional offers are randomly distributed to customers and are not contingent upon leaving a review. We value all feedback, as it helps us improve our services.

October 8, 2024

Amazing

Joyland Rentals
United States
15 minutes using the app
October 7, 2024

Demasiado sencilla de integrar y da muy buenas respuestas!

Deliber
Mexico
12 minutes using the app
May 9, 2024

There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.

Instagem
United States
6 months using the app
BestChat replied May 30, 2024

Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.

October 9, 2024

mazing help alot with the store

Happy Tech Plant
South Africa
4 minutes using the app
Edited July 18, 2024

I love the Smart Bot, but I had to remove a star because of the monthly cost. Otherwise, it is an essential app to have when the need to answer customer questions about products arises.

Ellima Accessories Boutique
United States
7 months using the app
BestChat replied May 30, 2024

Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.