SmartBot: Leading AI Chatbot
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24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), Russian, and Korean
Works with
- Checkout
- ChatGPT
- GPT-4o
- Gemini
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Starter
$30 / month
Essential 24/7 AI customer support for new stores.
- Unlimited AI chats
- Supports up to 200 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 / month
or $1,020/year and save 15%
Boost sales and deepen engagement for expanding stores.
- Supports up to 1,500 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
- Remove SmartBot branding
7-day free trial
Pro
$300 / month
or $2,880/year and save 20%
Advanced features and superior performance for high-volume stores.
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
Enterprise
$680 / month
or $6,120/year and save 25%
Scalable, custom AI solutions and dedicated infrastructure for ambitious brands.
- Supports unlimited products
- AI-optimized metadata
- Custom AI solutions
- Adaptive AI Multi-Model
- Dedicated AI GPU servers
- AI expert technical support
- Custom API integration
- Dedicated account manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (346)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer interaction with fast, personalized AI responses. It improves customer service, boosts site engagement, and offers valuable analytics. The setup is easy, and the bot adapts well to various inquiries, knowing when to escalate to human help. It integrates seamlessly with websites, operates reliably around the clock, and is transformative in automating customer interactions.
So far, my experience with this app has been smooth. I still have to test it for a few more days to see if it performs as expected. However, sometimes there are some issues like, occasionally telling customers available products are unavailable or not found in the inventory, recommending products that are not necessarily our best sellers, or not answering to questions when prompted. Additionally, I feel that the order status answer is a bit limited because it could retrieve the estimated shipping times from the product pages but it doesn't. The value is also a bit higher than other available options, so one needs to see their options and decide :)
I recently integrated the Smartbot app into my Shopify store, and I couldn't be happier with the results! The setup was super easy, and the chatbot has been a game-changer for my customer service. It instantly responds to customer queries, guiding them through product selections, answering FAQs, and even assisting with order tracking.
Dear Discount Pool Mart,
Thank you for your wonderful feedback! We're thrilled the Smartbot is enhancing your customer service. Your support inspires us to keep improving!
We recently integrated SmartBot: Leading AI Chatbot into our website, and it has completely transformed the way we interact with our customers. From the moment we launched it, SmartBot impressed us with its fast, intuitive, and highly personalized responses.
The setup was straightforward, and the customization options allowed us to perfectly tailor the bot to match our brand’s voice and needs. Our customers immediately noticed the difference—questions are answered faster, service feels more personal, and overall engagement on our site has significantly increased.
What truly sets SmartBot apart is its ability to learn and adapt. It handles a wide range of inquiries with ease, and even when complex issues arise, it knows when to escalate to a live representative without frustrating the user. The analytics and insights it provides have also been incredibly valuable in helping us fine-tune our service approach.
If you’re looking for a reliable, intelligent, and easy-to-use AI chatbot to elevate your customer experience, SmartBot is absolutely worth it. It’s been a fantastic addition to our business, and we highly recommend it!
Dear Price Connection, thank you for the amazing review! 😊 We’re thrilled to hear SmartBot is transforming your customer interactions and improving engagement. We’ll keep working to make it even better!
Support
App support provided by BestChat.
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