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AI Chatbot & Live Chat for Sales & Customer Support
Boost your Shopify store with SmartBot, an AI-powered chatbot that learns your products and orders to provide instant customer support 24/7. Enhance the shopping experience, increase sales, and free up your team by automating routine inquiries with our AI chatbot and live chat feature. Experience the benefits of GPT-powered AI chat, personalized product recommendations, and order tracking within your Shopify store.
- The AI chatbot and live chat solution natively built and integrated for Shopify.
- Customer support with AI chatbots that learn and adapt to your products.
- Engage more customers and drive conversions with AI chat invitations.
- Boost sales with AI-powered recommendations and order tracking.
- Experience advanced AI live chat and GPT chat for excellent customer support.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Launched
August 1, 2023
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), Russian, and Korean
Categories
Works with
Checkout, ChatGPT, BardPricing
Free
Free
- 50 chats/month
- 50 products supported
- Basic AI Training
- Standard Support
- Basic Invitation
Basic
$30 / month
- 1000 chats/month
- 500 products supported
- AI Training
- Priority Support
- Premier Invitation
Standard
$60 / month
- 2000 chats/month
- 1200 products supported
- AI Training
- Priority Support
- Advanced Invitation
Free
Free
- 50 chats/month
- 50 products supported
- Basic AI Training
- Standard Support
- Basic Invitation
Basic
$30 / month
- 1000 chats/month
- 500 products supported
- AI Training
- Priority Support
- Premier Invitation
Standard
$60 / month
- 2000 chats/month
- 1200 products supported
- AI Training
- Priority Support
- Advanced Invitation
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (27)
Love this feature. It really helps when answering customer questions. It would be nice if we could add additional colors for the smartbot itself or maybe change the shape of the smartbot for different holidays, like Thanksgiving or Christmas. Maybe make the smartbot look like a turkey or an autumn leaf or maybe a star or a snowflake, something like that. Just a suggestion. Otherwise, it is a great tool to have on my online shop. Thanks
Hi Ellima Accessories Boutique, we truly appreciate your positive feedback and creative ideas! 😊❄️ We're thrilled to hear that our tool has been valuable to your store. We'll explore adding more customization options for the Smartbot during the holiday season.
There should be an option to Transfer the chats to a live Agent. Overall happy with the experience.
Thank you for your feedback, Instagem! 🌟 We are thrilled to hear that you are overall satisfied with our service. The feature you need has been implemented in the latest version of our other software, BestChat. You are welcome to download and experience it.
Best AI chatbot in the shopify market.
Hi Newretro, we really appreciate your praise! It's great to hear you think we're the best in the market. 😊
I just love this App!! This Smartbot is like a Human Form that provides great customer service to my customers. I am sometimes applauding on the deliverance it gives to the customer. I will recommend every Store Owner to install this App. It really helps 24 hours around the clock on question you wouldn't have time to stop and answer. I love my new friend!
Thank you, 901 FASHION, for such a positive review! We're really pleased to hear that Smartbot feels like a human assistant to you, providing great service to your customers. Your recommendation of Smartbot as a 'new friend' to other store owners is highly appreciated.
I’ve lost countless prospects by using this app. They never collect any contact information upfront from the prospect. So once the chat is complete they are lost forever with no way to contact them. Further the majority of the inquiries come from VPNs run by the smartbot company, querying random redundant questions that no real human query would ever ask. I assume they do this so they can use up and waste your 100 monthly free limit chats and force you to switch to a paid plan sooner. Well newsflash it’s done the opposite for our company as we are disappointed with the low integrity and lack of ethics by smartbot.
We appreciate your feedback and apologize for any inconvenience. Our team has already addressed your concerns last week. It's important to clarify that we do not engage in the practices you mentioned, such as using VPNs to query random questions.
Regarding contact information, we understand its significance. We're working on enhancing our app to provide options for upfront contact collection.
If you have further questions or need assistance, please feel free to reach out directly.
Support
BestChat can answer any questions you have about SmartBot: Leading AI Chatbot.
Resources
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