SmartBot: Leading AI Chatbot
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24/7 Unlimited AI Chatbot & Live Chat for Sales & Support
SmartBot is more than just an AI chatbot — it’s your strategic partner in growth. We believe your success is our success. That’s why SmartBot is designed not just to automate conversations, but to deeply understand your business and help you grow with confidence. SmartBot learns from your store’s products, pages, orders, and policies to deliver 24/7 context-aware support and personalized product recommendations, helping you boost conversions, increase order value, and delight customers.
- Deep Learning AI: Understands products, policies, pages, and store knowledge.
- Smarter Sales: Boost conversions with AI recommendations and support.
- Custom Workflows: Set business rules and let AI follow them automatically.
- Omnichannel Messaging: AI hands off to live agents via WhatsApp and email.
- Product Highlighting: AI extracts selling points to aid purchase decisions.
- Popular with stores like yours
- Based in United States
Languages
English, French, German, Spanish, Japanese, Dutch, Portuguese (Brazil), Portuguese (Portugal), Chinese (Simplified), Chinese (Traditional), and Korean
Works with
- Checkout
- Shopify Flow
- Shopify Admin
- ChatGPT
- Gemini
- GPT-5
- Klaviyo
- Gorgias
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Free
Free
Features
- Unlimited AI chats
- Supports up to 50 products
Starter
$30 / month
or $252/year and save 30%
Essential 24/7 AI customer support for new stores.
Features
- Unlimited AI chats
- Supports up to 200 products
- Learns FAQs & Policies
- WhatsApp live agent handoff
- Custom knowledge base
Growth
$100 / month
or $840/year and save 30%
Boost sales and deepen engagement for expanding stores.
Features
- Supports up to 1,500 products
- Learns from Blogs & Files
- Smart AI sales follow-up
- AI email reply & Product highlights
- Real-time sales pop-ups
- Remove SmartBot branding
Pro
$300 / month
or $2,520/year and save 30%
Advanced features and superior performance for high-volume stores.
Features
- Supports up to 20,000 products
- Advanced AI chat automation
- AI-optimized product data
- High concurrency support
- Superior AI performance
- Support headless storefronts
- Priority customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (378)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for reducing customer service inquiries and boosting sales with quick, accurate responses. It's praised for customizable features, automatic replies, product recommendations, and order tracking. The app is easy to install with an intuitive interface, even on the free plan. Merchants appreciate the analytics for refining services and commend the prompt, courteous support for issue resolution.
This App is great and can help your customers get easy answers. Whilst it is good its not perfect and you You can fine tune some answers to questions to make sure that your customers are getting the correct information.
I like the app so far. I'm on the free version. which is fine for now, at least until there is enough bot-learning and the appropriate knowledge base has been iterated and refined for great output from the Smartbot.
Awesome! I love how it only shares information from my website. And it's trainable, which makes answering common customer questions via the chatbot super easy. Worth the money all day!
Hi Southern Charm Crape, thank you for your wonderful feedback! 😊 We’re thrilled our chatbot fits your needs perfectly. Your support means everything!
Support
App support provided by BestChat.
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