Simply Blessed Boutique
Update: Customer service resolved my issue!
The app is easy to use and the emails look nice however, it doesn’t matter if no one is getting their emails! My last email was supposed to have sent to 141 people but only 2 people received it. I even sent 2 test emails to 2 separate accounts at different times of the day and nothing!
Hi Simply Blessed Team 👋
Thanks for the feedback. It looks like your were sending your campaigns from a gmail.com email address. This can significantly reduce your email deliverability, as some providers block bulk email from free emails like this. If you set up a business email like "firstname.lastname@example.org" that should help improve things, it'll also build a lot more trust with your customers.
Once you have that in place, I'm sure you'll get a lot better results with your next email :)
I tried this App after using Monkey themed email package and another Shopify linked Email application, the open rates on the second of the two was very poor.
Smartrmail has similar open rates to the Monkey themed email supplier suggesting their servers are more trusted by the big email companies. For the price this is very good value email service we have a mid-sized list and this product saves us over $150 a month compared with the Monkey themed email package.
The auto email options are good but not as robust as the more expensive service. I'd also like the option to add other fields to customer data, as the segmentation is good.
The support is very quick and helpful. I look forward to seeing Smartrmail develop. Overall a good reasonably priced email package.
Earring Kulture, LLC
Not an bad email app at all. Somewhat easy to use on the first try, definitely got better with time! The mobile app vs the desktop needs some improvement because of emails not showing up the same in the edit as it does in the preview!!
Overall, customer service is awesome and I’m still using the app to send my emails!!
Jo Curry Art Shop
I love this app it helps me with email marketing really easily its easy to use!, I love it! I have tried other apps but this one is by far the best!
The app is a welcome addition to our business, the support is onhand to answer questions and any issues or questions have been resolved quickly.
GutzBusta® Slow Feed Hay Nets
I have been a mailchimp customer for years but as subscribers grew, so did the fees where it was costing iver $125 per month. I am not a regular sender of emails so this was too expensive. So far I have found Smartrmail to be great, their customer service excellent and it isn't too complicated (like Mailchimp). Also great to support an Australian business :-)
Hi Nikki! Thank you for this feedback, we're thrilled that you enjoy the app 😊We'll remain available if you need any help with your email campaigns
Sparta Car Care
Excellent App has generated more sales already with the minimum of set up time and effort - Highly Recommended
This is the first email marketing app I've used and does everything I need: subscriber popups, product recommendations, automations, customer segmentation, newsletters. It's logical, easy to navigate and excellent response time to support questions. Definitely recommend.
Pine Cottage Chandlery
I have been having great success with them. I’ve had some questions here and there and someone was quick to help me. Well except on weekends because that’s not included with the basic account. But otherwise I have no complaints and I recommend them for your business. It’s pretty simple to use and easy to figure out how to set up newsletters and pop ups etc...that was the most important thing for me.
This is the only e-mail app that is doing what's promised. Easy to set up and nice e-mail formats that are easy to personalise.