Reviews (594)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting email marketing effectiveness, particularly praising its user-friendly interface, customizable templates, automation features, and advanced segmenting. It's noted for enhancing ROI by improving sales and customer engagement. The integration with Shopify is seamless, and the customer support is responsive, offering help during off-hours and weekends. Merchants appreciate the added functionalities like automated cart recovery and personalized discount codes.
Refine
-
By rating
I made the change from Mailchimp for various reasons but mainly because of the fact Mailchimp will not be easily integrated to Shopify anymore. I made the move yesterday and one day later I am fully operational thanks to the very efficient migration team at Smartrmail.
Muy buena atención y servicio. Nos sirvió mucho la herramienta. Muy facil de usar y buenos reportes.
¡ Hola Cipitria ! 👚👙 Gracias por sus comentarios, nos complace saber que nuestro equipo pudo ayudarlo con sus preguntas. ¡No dudes en hacernos saber si hay algo más en lo que podamos ayudarte! 😊
I'm not the type to leave reviews, however the only two apps I've ever left reviews for so far are SmartrMail and LeftBrain.
I let spin-to-win collect emails, LeftBrain categorizes them, and SmartrMail basically does the rest.
I can go on for hours about how good email marketing is, but I have 2 pieces of advice for you. 1, spend the time figuring out which apps work best together, and 2, optimize those apps fully, work on your CTR and offers, you can see below, it takes time and effort to improve your stats, my CTR and numbers aren't great and that's admittedly my fault, but the app really does well to deliver automated emails and offers
06/10/2018 Offers 4,084 6% (264/4,084) 23% (62/264) $ 229.17
06/05/2018 Offers 4,087 6% (256/4,087) 30% (76/256) $ 216.46
05/31/2018 Group 4,079 14% (586/4,079) 14% (80/586) $ 342.09
05/31/2018 Auto-product 717 11% (82/717) 15% (12/82) $ 21.15
05/26/2018 Manual 4,551 7% (335/4,551) 21% (70/335) $ 169.66
www.opsocialmedia.com
I've recently started using SmartrMail. So far I've found the app very user friendly. Although I haven't completed set up on it yet - it's a nice feature to turn on automatic abandoned cart follow up emails.
Good morning Knockabouts team 💍✨ Thank you for your feedback! We're happy to hear that you've been able to easily tun on your abandoned cart email series 😊 You have access to many other amazing automations in SmartrMail (on any of our plans), so make sure to let our team know if you'd like someone to assist you with this! Have a great weekend ahead ✨
We've been using Smartrmail for almost a year and we must say, their service is timely, friendly and efficient. We are impressed with the quality of their customer support every time we reach out for assistance. The interface has only gotten better recently with the revamping of their website which offers way more functions. Thank you Smartrmail team for all you do and we do hope you stay around for years to come, you are an example of the kind of small business we like to work with!
Hi Consciousness on Fire team 🔥It means so much when a long-time user sends us this type of feedback. We're glad to hear that you like the new interface and that our team was able to assist you whenever you had a question. Looking forward to keeping emailing together!
I tried this App after using Monkey themed email package and another Shopify linked Email application, the open rates on the second of the two was very poor.
Smartrmail has similar open rates to the Monkey themed email supplier suggesting their servers are more trusted by the big email companies. For the price this is very good value email service we have a mid-sized list and this product saves us over $150 a month compared with the Monkey themed email package.
The auto email options are good but not as robust as the more expensive service. I'd also like the option to add other fields to customer data, as the segmentation is good.
The support is very quick and helpful. I look forward to seeing Smartrmail develop. Overall a good reasonably priced email package.
Fantastic, must have and easy to use app! Plus, a very quick and awesome support from the Sellout team!
Already seen great sales in the first few days!
Love this Mailchimp alternative, I didn't think I would be able to find a provider that did what I was looking for... SmartrMail has done wonders and I just started as a "test"! Thank you and all team member's for answering questions and keeping our nerves calm! This app is one you won't forget trying out!!
Easy to use, great chat support. It's a must have Shopify app :)