Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affordable email marketing app for its comprehensive features, including customizable newsletters, pop-ups, and automation capabilities. They appreciate the smart segments feature and seamless Shopify integration. The customer service is exceptional, often going above and beyond to assist. Merchants value the email builder, pre-made templates, and analytics, praising the app for its reliable performance and good value for money.

August 26, 2021

I looked at a number of other email marketing solutions and after trying a few different ones, I am happy with SM. The automations are easy to use and easy to setup. The support was extremely helpful. I would highly recommend choosing SM for your email marketing.

Eagle Peak Store
United States
9 months using the app
SmartrMail replied August 26, 2021

Hi Eagle Peak Store team 🦅 Thank you for your feedback! We're glad to hear that SmartrMail was the right pick and that you've been able to set up more automations for your Shopify store. Our support team will remain available should you need any help in the future. Have an amazing day ahead!

September 14, 2020

Best app ever. Easy to use, you can customize as you wish and the support is always quick to reply and help you with what you need. I recommend !!!

La Bouclette
South Korea
9 months using the app
August 10, 2022

GREAT customer service!! They are so helpful and walk you through all the steps needed to get started!

Arianne Jeri Art
Peru
9 months using the app
SmartrMail replied August 10, 2022

It was a pleasure to have you on a one-to-one coaching session Arianne Jeri Art! 😊 We'll remain available if you have any other questions!

Edited September 27, 2020

This App is all what we wanted... really INCREDIBLE! Furthermore, and after sending our first email, we got great advice from their professional team - even without asking - and specially Nicolas, was giving us some tips, that for sure, are very helpfull and super wellcome. Thanks a lot for the App, that is not only very friendly to work with, also, we highly appreciate the reply from Nicolas, on behalf of this wonderful team of professionals who are making our daily life better and easier.
No doubt, Smartrmail is a great solution: Super easy to work with, clear design and useful for any online store. Give it a try!

NOVUS Mall
Israel
9 months using the app
December 3, 2013

Its a brilliant and smart app. A pity that it lacks the freedom to allow users to edit it. Very minimal editing available, if any.

Juel Wear Singapore
Singapore
9 months using the app
October 16, 2020

Easy to use and simple. It was my first choice for email marketing and I don`t regret it. You can easy understand newsletter creation and it is really fast. Recommend the app.

Pike Kayak
Latvia
8 months using the app
SmartrMail replied October 16, 2020

Thank you Pike Kayak team 😊 We're glad that you've found the app easy to use 🎉

August 30, 2020

Super easy to navigate and provided everything I was looking for in one central app. Pop ups and automated emails.

M.E.L.T Body
United States
8 months using the app
February 13, 2023

We changed from Shopify's standard email to SmartrMail and couldn't be happier. The customisation ability and speed to create great looking newsletters is fantastic!

Studio Europe
Australia
8 months using the app
SmartrMail replied February 13, 2023

Thank you Studio Europe team 🌹👙 We're glad to hear that SmartrMail allows you to send beautiful emails more quickly! Looking forward to sending even more emails with you 😊

March 10, 2021

Shopify email did not work, it was not sending emails to all my subscribers and this app was easy to use and it sends all emails to subscribers. Also, love templates that are created and the newsletter feature. I love how I can schedule emails too so I will not forget to send emails. Just starting to email market and I am loving it already

J&L Royal
United States
8 months using the app
November 25, 2019

Awesome app for assisting with my email marketing and a great support team that responds quickly and give excellent advice. Thank you!

Zoomies Uncaged
United States
8 months using the app