Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.

September 24, 2020

Working well for us - nice and simple to use and producing sales from our website . . . . . . . . . .

Boyshill Tools and Treen
United Kingdom
6 months using the app
January 23, 2014

Great app guys. I'm sure upgrades are still coming. So far, 5 stars all the way!

Zasttra.com
South Africa
5 months using the app
October 19, 2020

Great App for send automatic marketing emails to your customers. We are learning and enjoying the integration with our store.

GirlSavvi Shops
United States
5 months using the app
SmartrMail replied October 29, 2020

Thank you GirlSavvi Shops team 😊 Make sure to let our support team know if you have any questions on all our other types of automatic emails ✉️ Happy sending!

August 31, 2022

I enjoy using this app. It is super easy to learn how to create beautiful newsletters for your customers and customer service is EXCELLENT!!!

Hello Powell
United States
5 months using the app
SmartrMail replied August 31, 2022

Hi Hello Powell team 👗 We're glad to hear that you like SmartrMail and that our customer support team was able to help you 😊 We'll remain available if you have any questions!

April 20, 2020

Really impressed with this app. All the email templates are so easy to use. The few questions I had (as I am very new to all this) were quickly answered and the team support is amazing. Really happy to have all my emails sorted out and on auto. Thank you!!

LOVEPUP
Australia
5 months using the app
August 5, 2020

Great app for beginners and those east to navigate for anyone. Even if you aren't the tech-savvy type! Integration and automation has never been easier

Stoicheío
United States
5 months using the app
October 18, 2022

I used this app on 3 shop, very very intuitive and fast! Easy to use, full automation on cart, welcome mail and other.

Il Grembiulino
Italy
5 months using the app
SmartrMail replied October 18, 2022

Hi Il Grembiulino team 👕 Thank you so much for your feedback! We love to hear that SmartrMail is helping 3 of your stores grow to the next level 😊 We wish you all the best with all your stores!

March 4, 2022

I used this app for welcome email automation for my subscribers and it's working wonderfully well. User friendly format that's easy to make by anyone. Nice :)

Wizchest Store
Oman
5 months using the app
SmartrMail replied March 6, 2022

Thank you Wizchest team ☕️We're glad to hear that you've been able to design great welcome emails easily ✨

Edited August 23, 2019

E-mail made simple. Pays for itself and much more. Auto emails are great since I can never remember send them out. Easy to set up. Just set and forget!

Aloha Eyes
United States
5 months using the app
December 14, 2022

Very Easy To Use, there are some littles bugs in newsletter, the coupon was not built in beautiful, should design coupon by yourself to make it better.

Furnifure.com
China
5 months using the app
SmartrMail replied December 14, 2022

Hi Furniture team 🪑 Thank you for your feedback! As a matter of fact, improving our coupon block is the current focus of our Design team + Dev team for the month of December, with the aim to create more premade automations and premade templates that already include beautifully designed + unique coupons. Looking forward to showing you these new changes very soon 😊