Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this affordable email marketing app for its comprehensive features, including customizable newsletters, pop-ups, and automation capabilities. They appreciate the smart segments feature and seamless Shopify integration. The customer service is exceptional, often going above and beyond to assist. Merchants value the email builder, pre-made templates, and analytics, praising the app for its reliable performance and good value for money.

December 3, 2020

I was surprised at the speed Jasmine answered the in app chat to help with a problem. She was able to help me understand what was happening. I really appreciated that!

Cross Healthcare Services SCM
United States
5 months using the app
July 20, 2020

Amazing! I use this app for my abandoned cart emails and others marketing emails. It is user friendly, very easy to personalize and the support team is amazing. I needed the abandoned cart to show the product with a discounted price and Nicolas emailed me back with clear and perfect explanation and did the change for me as well. I absolutely recommend.

KitchenEnvy
Canada
5 months using the app
March 28, 2023

Realy helpfull helpdesk with extreme fast replaying. Fully recommend for those are struggling with setupping automated email campaigns

Nejlevnější shop
Czechia
5 months using the app
SmartrMail replied March 29, 2023

Hi Nejlevnější team 🎶📳 Our pleasure! We look forward to seeing your store get amazing results with your new email automations 😊

April 13, 2023

The support team was really helpful when I was trying to get everything set up and working on my end. Also, the free version of the app is amazing (and a free app that is great is tough to find these days)!

Maple+Co
Canada
5 months using the app
SmartrMail replied April 13, 2023

Hi Maple+Co team 🍁 We're glad to hear that SmartrMail's free version is giving you all the tools that you need to succeed with email marketing 😊 It's true that many other apps lock up great features such as the ability to enable an unlimited number of flows or the ability to automation abandoned cart emails, welcome emails, review request emails, win-back emails, birthday emails behind their paid plan, but as you saw by now, this is now the case with SmartrMail. You can set up all of these automations as of today 🎉

March 4, 2021

Good app, easy to work with. Free till 1.000 emails. Standard formats are good looking and everything is adaptable.

Healthy Impact B.V.
Netherlands
5 months using the app
April 25, 2020

Great app. Much easier to use than MailChimp. Adding this app was a no brainer after seeing $3,500 in sales attributed to the newsletters during our trial.

Jerseys Megastore
Australia
5 months using the app
January 22, 2021

I love this email app, easy to use templates and all round user friendly. I would recommend this app

Dee Republic
South Africa
5 months using the app
June 20, 2022

Working well. I am using the free plan now to test it out but it works very well. Will be upgrading for sure

Redesign Empire
United States
5 months using the app
SmartrMail replied June 20, 2022

Thank you so much for your feedback Redesign Empire team 💍 We'll remain available if you have any questions 😊

August 28, 2019

Really happy we found this app. All round perfect for everything you need. Nicolas has been super helpful & does a great job.

Bitesoft co.
Australia
5 months using the app
SmartrMail replied August 28, 2019

Thank you Luke and Alexis 😊 This really means a lot to our team.

We'll remain available if you have any question or need any help with your automation setup!

December 2, 2020

This App has been very helpful in reaching out to customers via e-mail. It would have been very difficult to manage the kind of response we were able to get from customers within our first quarter had it it not been for the help from this app.

AgroShak Fresh
India
5 months using the app