I rate SmartrMail.
- Friendly staff
- Ability to conduct Video Appointments to help with set up and ongoing questions
- Online Chat Service which is very responsive and you're received by staff that have an understanding of what is needed
- Easy to use and send personalised email to my customers
- Capability to track success rates from emails
- Stays up to date with software updates, and various logistical and legal requirements.
- Cost (no matter how high or low the cost is, it is always a con)
- Features depend on plan selected
- Charges is USD, which means currency conversion costs are the problem of the user
Although I have put some cons, these are generic cons to all other apps on Shopify so I have not let it affect the star rating given.
The Mason Bar Company
Their customer service is probably the best I have ever received. I would highly recommend this app. Its working perfectly for us and we are already seeing a return based off our 1st newsletter.
Country Rich Creations, LLC
I am impressed with how easy it is to produce a professional looking newsletter and the tracking that is offered to evaluate the performance. Thank you for your product.
I used this app to start my email marketing. This has been something that I have neglected because it seemed to complicated. This app made it easy to set up my monthly newsletter and email campaigns. The complimentary video chat with Josh was great and helped me learn the system and get up and running quickly.
Mon Boubou & Moi
Très simple d'utilisation :-) et vraiment gratuit, que demander de plus.
J'aime beaucoup, cette application.
Merci pour votre avis! Il est vraiment très apprécié 😊N'hésitez pas à nous contacter si vous avez la moindre question 🚀
For complete beginners like me this was perfect. The chat support was wonderful from Nicolas who not only gave me support but also some friendly advice. Highly recommend!
Hi Egan's Whiskey team 👋
Thank you for your feedback 😊It's been a pleasure walking you through!
All the best with all your upcoming email campaigns 🚀
I realy like this app. This app is super useful and easy to use and the support is super fast.
thank you smartmail.
I have only had the app for a day or so but I am impressed so far. It has worked great and I've been able to send my first email that actually have photos and working buttons.
A Need to Bead and a Plethora of Goodies
Love this Mailchimp alternative, I didn't think I would be able to find a provider that did what I was looking for... SmartrMail has done wonders and I just started as a "test"! Thank you and all team member's for answering questions and keeping our nerves calm! This app is one you won't forget trying out!!
Até Colas o Pistão
This app and the support team helped me create my essential email flows for my email marketing plan, their support was very responsive and helpful, having gone back and forth multiple times to help fix my problems!
Highly recommend them SmartrMail!