SmartrMail Email Marketing SMS , 583 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email marketing features and excellent customer service. They find it affordable and particularly useful for small businesses. Its automation capabilities, especially for abandoned cart emails and newsletters, are highly valued. Merchants also commend the customizable email templates and pop-ups, reliable performance, useful analytics, and smart features like automatic syncing with existing email lists. The free plan is a plus for businesses just starting with email marketing.
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Highly recommend! It's easy to use, aesthetically pleasing, and quick responses from the help team. I've tried the other big name email marketing providers but found this to be the best one!
I've used this software for 3+ years (not sure why it says I've used it for 7 days, that's not accurate at all):
Before this I used mailchimp for a few years, Privy, and then the shopify email service and they simply didn't do the things I wanted.
First let me say that I HATE writing emails. So I search for a software that makes it easy for me and makes my emails look professional.
Smartrmail has amazing features and is very easy to use and writing an email is very fast. I have created my own main template so all I have to do is write something and hit send.
One of my favorite features is smart segments where you can create a list that automatically updates when someone buys a certain product or opens a certain email. this allows me to target my emails by interest instead of spamming everyone. So if i'm promoting product A i can exclude anyone who already bought it.
My favorite thing about Smartrmail is their support. I've submitted many questions and suggestions over the years and they always respond as well as are always implementing new features. Their support team really wants their customers to be happy and I am mindblown because they reached out to me after reading my review and my struggle with no sales because i was in the middle of a pivot and changing my whole business. I booked a free call and they helped me figure out a new email strategy for my shop. They also showed me features I didn't even know they had!!
ORIGINAL REVIEW:
Do not hesitate and try this app!!!
Here is why I chose Smartrmail:
Shopify does not have advanced segmenting or A/B testing. but it's free.
Mailchimp does not sync with my orders / customers and is expensive (twice the cost of this app)
Privy doesn't have A/B testing for subject lines and does not automatically sync with your customers, tags or orders. They told me I had to manually import many csv files with EACH TAG. And that I had to use their embedded forms in order for new tags to import.
Smartrmail does it all, I cannot tell you how happy I am that I found it.
Their advanced segmenting is MINDBLOWING. you can email people based on WHICH PRODUCT THEY BOUGHT or DIDN'T BUY!!! They have subject line A/B testing to increase open rates. It syncs automatically with your existing email list, customers and orders, no need to import anything.
-It's half the cost of Mailchimp. Even though it's not free like Shopify, I really want the extra features! I already setup a nice welcome email every time someone subscribes to my list.
-their abandoned cart email is beautiful and includes a nice discount code (unlike Shopify's bland email which you cannot customize)
-I can see how much $ i generated after sending an email
-I love the boost feature for newsletters, which resends the email to the recipients who did not open your last email. this is a lot easier than in other apps!
I've always hated and dreaded writing emails but this is the first time i can honestly say, i look forward to writing emails to my subscribers!
-customer support has been amazing as well as one of my emails had a bug and didn't send out, they fixed it right away.
-Although the A/B testing option is only on the higher-end plan which I do not have, I may upgrade to that option in the near future.
Overall it's just a really SIMPLE and very advanced email marketing app and after 4 years I am finally happy to say goodbye to Mailchimp!
Their customer service is probably the best I have ever received. I would highly recommend this app. Its working perfectly for us and we are already seeing a return based off our 1st newsletter.
Good app, easy to send emails and low spam block rate. Have had a lot of success with good click and open rates.
Good morning Prairie Diecast team ✈️ We're glad to hear that SmartrMail made it easy to "Take off" (plane pun) and cruise through the email marketing world with a low spam block rate yielding good open and click rates. We're looking forward to flying above the clouds even more in the future 🛫
This app is very easy to use and I love the statistics information from all the emails I sent out. It's a great app!
Thank you Draw a Dot team 😊 Glad to hear that you're liking the fact that the app is easy to use! Make sure to let our support team know if you have any questions ✉️ Happy sending!
We are happy to be using SmartMail to help us increase impressions and help scale our business. Thanks guys!
Thank you Couple Co. Team 💍 💎 Looking forward to helping your Shopify store scale even more! Have an amazing day ahead ☀️
I love this app it helps me make effective and aesthetically pleasing email with lots of room to make it your own. very smart app and easy to use. best thing for email when you have a business.
Hi Now We Pray team 👋 Thank you for your feedback, we're glad to hear that you like the level of design that the app allows. Make sure to let us know if you have any other questions coming up 😊
Great emailing app with all the features you will need to run any email campaigns you need. If you cannot figure it out the team is quick to reply with a solution to your problem plus you can get free version that's more than enough.
Probably one of y favorite apps. The look and feel of the emails sent are top notch. The App is easy to work and tweak to your preferences. It creates follow up emails and automatic weekly emails to bring customers and signup back. I love that it's got a popup to grab customer emails. It just works and works easy.
Thank you so much for your review! This made our day 😊. If you need further assistance, feel free to contact our team at in-app chat anytime.
Take care and wish you all the best!
Smartrmail has absolutely changed the way I do business and has MOST certainly made me money. I started using Smartrmail because it seemed to be the most user friendly for a noob like myself. There happened to be an update at some point when I was not active and it seems as if the functionality exploded!
If I were to give Smartrmail one critique, it would be that they add tips and hints like some other CRM platforms do. This is not to detract from a 5 star performance from Smartrmail!
Thank you for your feedback Rock Solid Scales team 🏔 I passed it on internally to our entire team. We're thrilled to hear that SmartrMail helped you grow your business and we're glad to hear that you find it user-friendly. I'll make sure that our team adds more tips and hints on the different types of automations that aren't used just yet (hopefully live within the next couple of weeks). In the meantime, please feel free to get in touch with us through support@smartrmail.com if you'd like one of our team members to look at your setup and advise on the next low-hanging fruit that can take RockSolid Scales to new heights 😊