Reviews (610)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, especially the well-finished and padded shoes, and the wide range of customizable options available. The design interface is user-friendly, facilitating easy integration and product customization with Shopify. Customer service is noted for being responsive and supportive. Although shipping times vary, the express shipping options are recognized for being both affordable and reliable, enhancing product offerings and attracting customers.

Edited August 31, 2020

As much as I am a fan of the sneaker catalog of Printy6, they don't offer any options to edit shoelaces, outsoles, insoles, or shoe collars. Not only that, but they also don't allow you to duplicate layers. So they fall short on the sneakers, otherwise, I would give this app at least a 4/5.

Edit (08/31/2020): I bought a pair of sneakers I made online with them. The red that I put on came out looking more salmon-colored than red. Please work on your colors.

"LIFT OFF" by Andrew
United States
Over 1 year using the app
December 21, 2017

Super application, le choix, le design est facile à faire!!! Je recommande!!!

Diamants Noir Paris
France
28 days using the app
October 20, 2019

This app has a lot of potential and very user friendly. However, it needs better mock-ups of the shoes instead of just showing one shoe side. Customers will want to see a full view of the shoe design both right, left and top of shoes as this will increase conversion rate on sales. Please add more mock-ups of the shoe views. Or allow the shoe to be rotated for different views all around. Will give it 5 stars when more mock-ups of shoe views are available.

STREET FLEECE APPAREL
United States
Over 1 year using the app
October 12, 2018

So far Printy6 is very easy to use and easy to download also export your project to shopify. Hopefully in the future you would more items can create product to sell.

Watababies
United States
27 days using the app
June 30, 2018

Easy set up.. Easy to work and easy to design

Delicious Luxuries
United States
27 days using the app
October 6, 2018

Really easy to use. Haven't done any orders yet but the design platform is really intuitive and easy to grasp.

ChimpBuggy
United States
27 days using the app
November 13, 2019

I used this app to increase my online sales.It really helped and I would recommend everyone to use it as well. Thank you Printy6!

love-the-desings
China
27 days using the app
February 23, 2018

I have 45 orders that are still waiting to be created. Its been a little over a week already. I have made numerous attempts to contact the Support Team and havent got any answers from anyone. Customers are starting to complain that they havent gotten any updates on their orders. I have no choice but to start issuing refunds for all 45 orders if I dont get any answers soon. This has given my store a bad rep.

Shopazoid
United States
About 1 year using the app
September 29, 2020

it works really fine so i think we'll get used to it as a partner almost. Very satisfied yhank you again

Viking merchant store
Sweden
27 days using the app
Edited January 2, 2020

UPDATE
I did finial get a response email from John the Founder & CEO but only after this negative review. The order for which the chargeback was issued finally arrived today 01/02/20 a total of 32 days after it was purchased. It took 5 emails and the negative review to get any tracking information and a response to my inquires for correct tracking data. AS of yet I do not know whether the charge back will be dropped due to the length of time it took to get the product. I will update again with the final outcome.

DO NOT USE- They will not provide you with actually usable tracking numbers nor will they respond to request for them. I have a $175 charge back from an order because of this. I have reached out to them 3 times for 1 order with no response. This is just the latest in a long list of problems with this company. I have had customers complain about several orders through them about the printing coming off after just a few weeks, non delivery and shipping.

Purposely Designed
United States
About 1 year using the app
Printy6 replied December 31, 2019

We are so sorry about the problem, I have checked your 3 orders, could you let us know which order is not delivered? I can promise that we will bear your lost and solve the problem.