Reviews (610)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, especially the well-finished and padded shoes, and the wide range of customizable options available. The design interface is user-friendly, facilitating easy integration and product customization with Shopify. Customer service is noted for being responsive and supportive. Although shipping times vary, the express shipping options are recognized for being both affordable and reliable, enhancing product offerings and attracting customers.

June 6, 2018

Easy to use and the quality of your pictures you upload are great!

Red Thread Mm
United States
26 days using the app
January 24, 2018

Nice very nice..my only problem is that the bed sheets are not separate from the pillows. the image is all together.If that could be fixed it would be perfect.

Thick House Clothing
United States
26 days using the app
February 16, 2021

Our business is extremely dissatisfied with this provider. The very first order that was made and shipped to a customer had a mismatching color. Another review described it very well: "bleached" colors. Thats exactly what happened to the order. Two weeks went by, two emails were sent (the only method of communication) and there's no response at all. This app has damaged the respectability of the brand, cost us money and time. Wouldn't recommend.

Lasha Style
United States
About 1 year using the app
March 20, 2020

Do NOT use Printy6!!!! I would give them -10 stars if I could!!! I ordered sweatpants as a mockup for my store in mid January.... I have not received them. I have sent numerous emails regarding where my item is. I even sent an email in mid February (when it said my order was being processed) to cancel my order because it had taken too long and my customers cannot wait that long for their products. They never replied, so I sent another one and again, they never replied.

Here's a timeline of it all:
January 15-placed 1 item order
January 26- asked for information on my order (like tracking)
January 27- they replied and asked me what the name of my store was
January 27- I replied with the name of my store
January 30- Follow up email
February 1-Once again asked
March 19- Asked again.
March 20- today. Found the tracking within the app and it has been sent out. Still have heard nothing.

The emails are delivering and I know they are receiving them because I am keeping them in the same chain as what they replied to. I will never use them again. I am shocked that they are still around and wonder how there are so many good reviews. I do not know if they have gotten worse in the past two months or what is going on. All I know is that it is by far the worst customer service ever and I will NEVER use them again.

Nocturnal Class Clothing Co.
Canada
12 months using the app
Printy6 replied March 20, 2020

This is John from Printy6, You can see the tracking number is LO847918340CN, Your order has been sent out at February 27, but the shipping company is not fully get back to work, We are so sorry for your order has been delayed, and we are taking your feedback seriously, Since our staff are all in Chinese New Year Holiday, the production was stopped at Jan 14th, so the production schedule was delayed by a week, and then the shipping company's schedule was delayed because the Corona-virus, We are so sorry for this happened.

I called the shipping company just now, they told me your order has arrived at Canada.
Best Regards,
Thanks.

June 22, 2019

Horrible experience, its been 1 month now and haven't had any of my orders fulfilled. My customers ordered custom phone grips and have not received anything yet.

NDMK BRAND
United States
12 months using the app
March 14, 2019

I have been waiting well over a month for my order to ship to the customer. I have contacted customer support at least 5 times with no update. Will be reporting the charge to Visa and PayPal and refunding my customer. Using Printy6 is a quick way to tarnish your reputation... I have dealt with many dropship companies and this one is a joke.

Lauren Taylor Illustrations
Canada
12 months using the app
January 21, 2020

Love the app it's easy to use and the products is good too. Need more products to choose from overall I highly recommend this app.

DiSsAveNu
United States
25 days using the app
November 29, 2020

Very quick and easy to use. I have added a number of items to my store and hopefully peak interest with my customer base.

Pure Gallus Organics
United Kingdom
24 days using the app
December 30, 2018

This app is very easy and simple to use. However, I wish there were more options for the wall art when placed on your site. So that my customers have more options to suit there needs.
Options like:
Many different sizes
Different frame types and colors.
Different types canvases

Amanda Quinn Impressionist Artist
Canada
Over 1 year using the app
August 13, 2021

I am a user of the app within my website the products are very good but delivery takes a long time.
They should lower prices for us users so that we have a better profit margin, they should have an option to create our tags on products.
I only have 3 or 4 products of yours on the website, I use another company that gives me more profit.

NPN Lifestyle.
United States
Over 1 year using the app