Reviews (610)

Overall rating
4.1
Counts per rating level
  • 67% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the high-quality products, especially shoes, for their excellent finishes and padding. The app offers a wide range of customizable products with a user-friendly design interface that recently improved to show more design details. Integration with Shopify is straightforward, enhancing usability for merchants. While shipping times receive mixed reviews, the competitive express options are noted. Customer service is responsive, quickly addressing queries.

March 25, 2018

i love working with the shoes. i just wish there was a way to easily incorporate and place my logo into the designs.

Valentinounlimited
United States
About 2 years using the app
Edited November 14, 2021

App is good but I am a new business and have 3-4 orders in production for about 12 days now. They are still in production - ordered on the 3rd of November. When will it be shipped to get to customer. I will not like customers to a new business to be restless. I emailed support - no response.

Osenoir
United Kingdom
About 2 years using the app
June 24, 2020

Very easy to use, even for a complete novice. Much easier than many of the sites I have tried to design on.

Cecelia's Emporium
United States
Almost 2 years using the app
March 8, 2018

Great Customer Service. Fast Response. Great Products.

Greight Stuff
Spain
Almost 2 years using the app
November 26, 2017

Nice and easy, and a few unique products other companies don't have.

Moonlight Social
United States
Almost 2 years using the app
July 24, 2020

I have had no complaints from my customers, though shipping seemed a bit slow. Quality is on the spot though. I just received a test pair of high top sneakers and they are perfect. App is easy enough to use and has a nice assortment of products. The design tool could use a few things like a create pattern and apply to all placements options. Over all 5 stars.

Stonecrowe Trading Co.
United States
Almost 2 years using the app
July 19, 2018

So far so good. Great app and user-friendly.

Boxbux
United States
Almost 2 years using the app
Edited October 4, 2019

Easy. Simple to use. A little difficult to find the rotate button. But cropping feature was wonderfu

Sonnenfeld Designs
United States
Almost 2 years using the app
February 14, 2019

Do not use this provider unless you want terrible customer service, extraordinarily long waits for production and shipping, negative feedback from your customers that damages your reputation. Using Printy6 is basically a death-wish for your brand (and patience).

23 days and order has still not shipped. Every time I query I get a response DAYS LATER that is copied and pasted, it does not help and here I am in 4th week with an angry customer and no end in sight.

This is a horrible, horrible, horrible experience. DO NOT USE THEM.

andStretch
Australia
Almost 2 years using the app
October 25, 2020

This POD has THE WORST customer service experience. They sent me the wrong order, I informed them of the issue. Ashley apologized and said that she will send me a new order. After that exchange, they went silent for weeks. I couldn't give my customer an update on the order. I had to issue a refund to my customer. I sent numerous emails to Printy6, asking for an update and informing them that I had to issue a refund to my customer. They were unresponsive. It wasn't until I got Shopify involved that Ashley finally replied. They sent me the replacement order, however its a customized order I can't do anything with it. The customer that placed the order is no longer interested in getting the product because it took too long (August 28 -October 22nd). I asked Ashley for a refund, she completely ignored that request. Terrible service.

Girl Exhale Company
United States
Almost 2 years using the app