Reviews (204)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing e-commerce through affiliate marketing, noting its user-friendly setup and seamless integration with Shopify and Klaviyo. Key features like converting customers into affiliates and managing various affiliate programs are particularly valued. Merchants report immediate improvements in revenue and business operations post-implementation. The support team, including Mals, Ani, and Duaas, is praised for their responsive and effective assistance, ensuring smooth onboarding and ongoing support.

November 1, 2021

best app ever - bost my revenue I am highly recommended to use it for evrey store - not matter what are you selling

Monte loka
Israel
4 days using the app
December 20, 2021

The support team was great and they helped me set up the app in less than 5 minutes! That's very nice as I'm very busy and they did it all for me. Thanks! :)

Biomental
United States
3 days using the app
March 1, 2022

The onboarding tech was patient and helpful. I look forward to seeing how it works. Good support and I liked preset content.

Add Life
United States
3 months using the app
Edited November 8, 2021

Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals

vintage soccer jersey
Philippines
3 months using the app
October 28, 2021

Noah was very helpful in setting us up with the affiliate program for latico. We are excited to get started and highly recommend using Snowball if you are on the fence!

Latico Leathers
United States
About 22 hours using the app
November 4, 2021

The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.

Old Whippersnapper's® Natural Handmade Manly Soaps
United States
17 days using the app
Social Snowball replied November 4, 2021

Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road.

- Noah

November 10, 2022

Really easy-to-use app and the support go above and beyond to help. I've just set it up, but so far so good!

HomeCooks
United Kingdom
About 7 hours using the app
December 30, 2021

Does not work, constant issues and no support wouldn't allow affiliates to add a payment method. Doesn't allow new sign ups after 100 wouldn't recommend

Print Me Pretty UK
United Kingdom
8 days using the app
Social Snowball replied January 4, 2022

Thank you for your review.

In order for affiliates to add a payout method, you first have to select which payout methods you want to offer in your settings tab so that affiliates know the payout methods they can choose from. This is explained during our onboarding flow, but I do apologize if this wasn't made clear enough. We are appreciative of your feedback and are working on making this more intuitive.

Social Snowball does in fact allow unlimited sign ups on every plan.

Our support team is online 9-5 EST M-F and will always answer within a couple of minutes. The team does work less hours between Christmas and New Years, however.

Thank you again for your review and feedback. I have sent you an email with more information regarding the problems you faced.

-Noah

November 26, 2021

Austin was a big help on getting us off the ground. Excited to try this out and watch the revenue pour in!

Frontline Boutique
United States
About 4 hours using the app
December 23, 2020

Top app in shopify. We have a strong community around our brand, so having a solid partner for our affiliate management is essential. This app goes beyond expectations. This is the new word to mouth, this is needed for a brand to grow RCR and LTV. This app will have a major impact on our long term success. For now, it's been a great partner, incredibly fast support, and awesome founder. Would recommend 10/10

Customcuff
United States
About 3 hours using the app
Social Snowball replied December 23, 2020

We're beyond thrilled to hear you've had such a positive experience with us. Please don't hesitate to reach out if you ever have any concerns or suggestions! :)