Reviews (216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.
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Amazing app! Literally was able to set up in less than 5 minutes. This app is a no brainer if your trying to come up on a $bag. Also is great for natural brand exposure and promotes word of mouth marketing. Which we all know is the most powerful!
Thank you for the kind words! We are thrilled to hear you are enjoying Social Snowball. If you ever have any questions or recommendations please don't hesitate to reach out! :)
this app is so fireeeee and simple its a must have if you want more revenue and a other source of revenue for your shopify stores
best app ever - bost my revenue I am highly recommended to use it for evrey store - not matter what are you selling
The support team was great and they helped me set up the app in less than 5 minutes! That's very nice as I'm very busy and they did it all for me. Thanks! :)
The onboarding tech was patient and helpful. I look forward to seeing how it works. Good support and I liked preset content.
Social Snowball is a very effective app to get new customers and buyers in the process. a very effective approach for referrals
Noah was very helpful in setting us up with the affiliate program for latico. We are excited to get started and highly recommend using Snowball if you are on the fence!
The app appears to have some good things going for it. However there are some negatives that need resolving; first and foremost the emails that the app sends to new affiliates need to have an edit feature. Currently the wording is not editable and comes across a bit overbearing and pushy with crazy looking emojis which is not conducive to sites that cater to older and more professional clientele.
Thank you for your review. Although currently you cannot edit the text in our out of the box email sequence, we do encourage merchants who want to customize this text to use our Klaviyo integration (or other ESPs through Zapier such as Mailchimp or Omnisend) which allows you to fully customize every aspect of the emails sent to your affiliates. If interested, a team member would be more than happy to help set this up for you. We do plan on building an in app email editor down the road.
- Noah
Really easy-to-use app and the support go above and beyond to help. I've just set it up, but so far so good!
Does not work, constant issues and no support wouldn't allow affiliates to add a payment method. Doesn't allow new sign ups after 100 wouldn't recommend
Thank you for your review.
In order for affiliates to add a payout method, you first have to select which payout methods you want to offer in your settings tab so that affiliates know the payout methods they can choose from. This is explained during our onboarding flow, but I do apologize if this wasn't made clear enough. We are appreciative of your feedback and are working on making this more intuitive.
Social Snowball does in fact allow unlimited sign ups on every plan.
Our support team is online 9-5 EST M-F and will always answer within a couple of minutes. The team does work less hours between Christmas and New Years, however.
Thank you again for your review and feedback. I have sent you an email with more information regarding the problems you faced.
-Noah